Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
4
65" replaces 55"
on December 22, 2024
Posted by: Pkwy Kid
This replaced a 55" Bravia that's now residing on our outside deck. As a MBR TV it's very solid in it's picture clarity, color saturation and depth.
Might have given it a 5, except for the lack of Fine tuning the sound - mine tends to be "bassy" and could benefit from a treble adjustment.
Overall a very good performer, especially at the price point.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Quality
on December 21, 2024
Posted by: Audiophile2012
[This review was collected as part of a promotion.] This TV is definitely a one stop do it all. The quality quite crisp and very little to no issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible software
on December 21, 2024
Posted by: BooDRoo
[This review was collected as part of a promotion.] I will never buy another samsung smart TV in my life. It cant get connected or stay connected to the internet. The apps glitch all the time and its very very slow
Value
1
Response from Samsung USBy Samsung Specialist, December 23, 2024
BooDRoo,
We appreciate your feedback on Samsung's Q80D TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on Samsung's Q80D TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful tv
on December 21, 2024
Posted by: Ambush
[This review was collected as part of a promotion.] Streaming, gaming, movies, it doesn't matter this tv performs great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on December 16, 2024
Posted by: TVhog123
[This review was collected as part of a promotion.] Best ever love love love love love love love love love the tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
VR failure led to Samsung 75 inch FTW
on December 16, 2024
Posted by: SamsungFTW
[This review was collected as part of a promotion.] I used to have a Samsung 60-in TV and always wanted a bigger one. My daughter was showing me how to use her PlayStation VR sent to play a game call Bar room brawl I believe. Suffice it to say I got too close to my TV and correct the screen. I immediately when I'm bought a Samsung 75-in OLED TV.
Our Samsung 75-in OLED TV is literally never turned off. When I leave for work in the morning I put on bluey for my dogs because apparently they can see that show. I have a routine set on my phone to when I get home if my TV has been turned off for the day by someone, then it is automatically turned on and usually goes straight to Samsung TV plus and plays either dog the bounty Hunter or 21 jump Street. We have lived in three different houses in the last 2 1/2 years and this TV has proven durable having come along for the ride and remained unscathed. Every evening before bed we all gather around and watch a TV show that we're in the middle of binging or a movie, especially now during the holidays. I have never had a single problem with the picture quality, the sound, or loading any apps. If I wear a bachelor I probably have two or three more of these throughout the house but as it stands I have one in my living room one in my master bedroom and the other in my kids room.
Our Samsung 75-in OLED TV is literally never turned off. When I leave for work in the morning I put on bluey for my dogs because apparently they can see that show. I have a routine set on my phone to when I get home if my TV has been turned off for the day by someone, then it is automatically turned on and usually goes straight to Samsung TV plus and plays either dog the bounty Hunter or 21 jump Street. We have lived in three different houses in the last 2 1/2 years and this TV has proven durable having come along for the ride and remained unscathed. Every evening before bed we all gather around and watch a TV show that we're in the middle of binging or a movie, especially now during the holidays. I have never had a single problem with the picture quality, the sound, or loading any apps. If I wear a bachelor I probably have two or three more of these throughout the house but as it stands I have one in my living room one in my master bedroom and the other in my kids room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Mr Beast of TV's
on December 15, 2024
Posted by: SuperTruckerPhil
[This review was collected as part of a promotion.] Absolutely a beast of a TV, bright, vivid and Absolutely great for gaming in my experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity
on December 14, 2024
Posted by: Ricohuto
[This review was collected as part of a promotion.] TV works great and has incredible picture quality. Little pricey but worth it if intending to keep it for an amout of time
Value
5
Written by a customer while visiting Samsung US