Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Great picture
on December 28, 2024
Posted by: Greatpicture
[This review was collected as part of a promotion.] Great picture Great picture Great picture Great picture Great picture Great picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great colors & good refresh rate
on December 28, 2024
Posted by: jackeg
[This review was collected as part of a promotion.] We watch news, sports & stream movies. We replaced a very good & expensive 8 year old TV with the Q80D. Images are brighter, blur with fast action sports and movies. Only issue we had was getting sound bar to stay attached, but goot that resolved by calling support.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
DISAPPOINTED ON COLOR AND SOUND
on December 28, 2024
Posted by: Robert
[This review was collected as part of a promotion.] DAILY GENERAL TV WATCHING SOUND IS TERRIBLE COLOR IS NOT VIVID
Value
2
Response from Samsung USBy Samsung Specialist, December 30, 2024
ROBERT,
Thank you for sharing your thoughts on the picture quality of your Q80D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your Q80D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear viewing.
on December 28, 2024
Posted by: Mzembe
[This review was collected as part of a promotion.] I watch movies, shows and sports (soccer). I was unsure about the size I bought. I thought 65 inches would be too big but it turns out it is the perfect size.
I used to go to the movies once a week but I haven't been to the movies since I got the TV. What's the point of paying when I can watch it at the comfort of my home and my spectacular TV?
I used to go to the movies once a week but I haven't been to the movies since I got the TV. What's the point of paying when I can watch it at the comfort of my home and my spectacular TV?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on December 27, 2024
Posted by: SwimDragon64
[This review was collected as part of a promotion.] This is my 2nd large screen from Samsung. I've been been nothing but satisfied with this model. The picture clarity is great, the sound is as well. I like the connection options it has. A lot of tvs only have 1 HDMI Port. Not this tv
Connecting additional devices is easy. The fact that i can also Kast to my tv is also helpful. I'd definitely buy it again!
Connecting additional devices is easy. The fact that i can also Kast to my tv is also helpful. I'd definitely buy it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV's
on December 27, 2024
Posted by: samsung
[This review was collected as part of a promotion.] Purchase "another" Samsung TV a QLED 65" in a long line of Samsung purchases. Always high Quality, performance and user friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love The Frame TV
on December 27, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Looks like a painting when hanging above our fireplace and works very well as a TV. The speakers are pretty descent so have not bothered with external speakers yet but likely will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zman likes Samsung
on December 27, 2024
Posted by: Zman372
[This review was collected as part of a promotion.] I live the tv. The picture is great. I wish the remote had a few more options. Overall very happy!!
Value
5
Written by a customer while visiting Samsung US