Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
AWESOME PICTURE QUALITY, VIVID COLORS & CLARITY
on February 6, 2025
Posted by: Paulie P
from Medford, Long Island, NY
This 75" (2025) is my 2nd QLED TV. It is in my living room and is part of my home theater. My first 55" QLED, Class Q70, (2019) is in my bedroom. They both have deep colors and an extremely clear picture. However, the Q80D is much better. Both were upgrades from UHD TVs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pic.
on February 5, 2025
Posted by: Tfargis01
Great picture and sound! Very fast when using the internet or any of the apps. Very user friendly
Written by a customer while visiting Samsung US
Customer Rating
5
Never too Big
on February 5, 2025
Posted by: Bigisbetter
from Slc, utah
I purchased this TV December 2024. It has a beautiful picture. I especially like the center pedal.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poorly designed and developed
on February 5, 2025
Posted by: JM HERNANDO MS
Too difficult to navigate around !
Just like I said above, just to difficult to find channels
Just like I said above, just to difficult to find channels
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi JM HERNANDO MS,
To assist you in learning the various features, functions, and settings of your Q80D TV and remote, you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q8D TV under QLED 4K TVs > D Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
To assist you in learning the various features, functions, and settings of your Q80D TV and remote, you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q8D TV under QLED 4K TVs > D Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy
on February 5, 2025
Posted by: Dave
from Henderson, NV
I have noticed that there are white blotches forming along the top of the screen. They appear to be getting worse. It is less than 1 year old. I think it is still under warranty, but can not get ahold of anyone for help.
I would recommend this to a friend!
Features
5
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi Dave,
I’m sorry to hear that you’re experiencing screen abnormalities on your new Q80D TV. Please run a Picture Test to determine if the problem is caused by the TV.
Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
I’m sorry to hear that you’re experiencing screen abnormalities on your new Q80D TV. Please run a Picture Test to determine if the problem is caused by the TV.
Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 5, 2025
Posted by: Nick
from Mo
I bought this a month ago and I’m rather pleased with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture but…
on February 5, 2025
Posted by: JoeM
from Arizona
The picture is great. Bought a Q series sound bar as well. Not happy with having the TV stop when the. Able box is off and we’re watching a streaming service e because the TV detects the cable box is not powered on.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great remote control. Have problems with remote sp
on February 5, 2025
Posted by: Bobby
Enjoy this tv over the Visio one I had beforehand .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US