Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Great TV
on February 20, 2025
Posted by: Osiris
from PA
Amazing picture. This TV has everything you could want. 120 makes a difference compared to your 60 hertz rate especially when watching sports or playing games. This TV far exceeded my expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on February 20, 2025
Posted by: Koz1
Once we fired out how to turn off a control the firestick wotked. Over all a beautiful tv. Your techs need to become informed about issues.
Written by a customer while visiting Samsung US
Customer Rating
2
Poorly Designed User Interface
on February 14, 2025
Posted by: Fouroh
The User Interface on this TV is very disappointing. My 3,other smart TVs are Amazon Fire TVs and I can very easily see and read everything on the screen from my seated position. This UI has too much information squeezed onto each screen so everything is too small.
Response from Samsung USBy Samsung Specialist, February 17, 2025
Fouroh,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Exceptional quality.
on February 13, 2025
Posted by: Johnny C
I bought this TV several months ago and, as usual with Samsung, I am truly happy with my purchase. Samsung continues to satisfy my family needs.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
pleased with purchase
on February 10, 2025
Posted by: Timer
My husband purchased this TV and is very pleased with it. Only complaint he has is that the remote is small.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
TV Review
on February 8, 2025
Posted by: BDB1981
So far we are loving the tv. Picture and sound quality is AWESOME!!!!!
Written by a customer while visiting Samsung US
Customer Rating
4
Little annoyances
on February 6, 2025
Posted by: Jama
from 65” QLED 4K Q80DD
It was nice to move up to a larger screen but I was a bit disappointed with the rich color that it promised, and that it didn’t have a 3.5 mm output for sound, and that it did get louder and softer by itself. I did fix the audio output for my wife’s headset but had to give up the soundbar that used the optical connection. I fixed the audio by resetting it and I suppose the depth of color will improve as I fiddle with it. I’m sure a newer soundbar with HDMI will work using the eARC. Never understood why new technology can’t accommodate older peripherals.
Written by a customer while visiting Samsung US
Customer Rating
5
amazing TV
on February 6, 2025
Posted by: Luvtech508
from Blackstone,MA
very large Tv but worth it. I play all my game son it and no issues at all .
the wifi is fast enough to stream.
the wifi is fast enough to stream.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US