Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
65" Class QLED 4K Q80DD
on February 20, 2025
Posted by: Mike
GREAT TV bought a mounth ago great picture and sound
Written by a customer while visiting Samsung US
Customer Rating
3
not very happy
on February 20, 2025
Posted by: a little disappointed
from new york
picture is not always sharp as far as colors go, especially in faces of people
Response from Samsung USBy Samsung Specialist, February 20, 2025
Hi,
We appreciate your thoughts on the picture quality of Samsung’s Q80DD TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s Q80DD TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature !
on February 20, 2025
Posted by: Tofu
from Santa Clara ,CA
I bought 65” tv last Black Friday sale.
Excellent Price
Wonderful
Beautiful
A lots of feature and update old movies all the times..
Excellent Price
Wonderful
Beautiful
A lots of feature and update old movies all the times..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
65"QLED
on February 21, 2025
Posted by: BIGMAC1000
65" QLED TV is awesome, color clarity is amazing. I recommend to anyone looking for a nice TV.
Written by a customer while visiting Samsung US
Customer Rating
4
good tv LOUSY remote and poor customer service
on February 21, 2025
Posted by: mpmr
from ny
ok tv fir price but lousy remote and hard to navigate
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 27, 2025
Posted by: Stephen
from Texas
I love this tv, its so clear of a picture. Now i need a sound bar
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 5, 2025
Posted by: JackS
from Dunnellon,FL
TV was carefully packed with more then enough packing material to protect it during shipping. TV was easy to unpack and to affix to our wall mount (2 people for hanging). TV has a beautiful picture and deicent sound. Since this is my first experience with streaming services and a smart TV so I am still in the learning mode, but so far so good. I would highly recommend this Tv to friends and family.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear!
on March 5, 2025
Posted by: boatmover2
Great picture! Brought the “theater experience” to my living room. So far, all is good.
Written by a customer while visiting Samsung US