Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Great 85" TV by Samsung!
on March 20, 2025
Posted by: 2Stacy
[This review was collected as part of a promotion.] We were looking to upgrade our 75" to an 85" TV and had hoped to stay with a Samsung product. We have always had good experience with their TVs and use a lot of their "extra" features like smart things and enhanced sound. We found a great TV at a good price and we absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LIFE like Picture
on March 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This TV is by far the clearest crisp like like picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool Pic
on March 18, 2025
Posted by: Nick
from NV
Great color and sharpness for the price. I use it as my main monitor often.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not so great!
on March 9, 2025
Posted by: BART
TV does not perform ideally, we put it on pause then when we start back it switches to another streaming service.
Response from Samsung USBy Samsung Specialist, March 10, 2025
BART,
We appreciate you taking the time to let us know about your experience with your Q80D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your Q80D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Viewing
on March 9, 2025
Posted by: cjay
nic3 product would be awesome to test it hope to
Written by a customer while visiting Samsung US
Customer Rating
5
The largest TV I've owned.
on March 8, 2025
Posted by: BigScreenBaller
from Colorado
I'm very excited about the great resolution of sound and clear picture quality.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV is worth the money
on March 7, 2025
Posted by: JMC1957
from Boca Raton, FL
I really like this TV and its capabilities. I like the way it integrates into my SmartThings network and the way it handles the smart TV functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not fun or easy to operate
on March 7, 2025
Posted by: BOBENGINEER
from Stillwater, MN 55082
It is AWFUL -- If I had realized it was "AI" operated, I never would have bought it.
Video is impressive -- Audio is OK, - But a real pain to live with esp its reading the screen information.
I have the User manual -- But I need a training course on how to set it up for my enjoyment.
The user Control is a piece of crap !!
Video is impressive -- Audio is OK, - But a real pain to live with esp its reading the screen information.
I have the User manual -- But I need a training course on how to set it up for my enjoyment.
The user Control is a piece of crap !!
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Samsung Specialist, March 7, 2025
BOBENGINEER,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80DD TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80DD TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US