Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Very unique high definition television with remo
on March 31, 2025
Posted by: Leomar
[This review was collected as part of a promotion.] This television is one of the best tvs money can buy also very authentic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This tv is phenomenal!
on March 31, 2025
Posted by: Halleydogg
[This review was collected as part of a promotion.] Couldn't ask for a better tv! Great quality and great picture! I wouldn't buy anything but a Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on March 29, 2025
Posted by: Wilbuyagain4sure
[This review was collected as part of a promotion.] I purchased this smart TV a couple yrs ago and to this day it works, shows exactly like the day we bought it. The features that come with it and the things it offers and can do. We love it. Its almost exactly like having a huge cell phone all except being able to make phone calls. We will definitely be purchasing another (but a newer model) when the time comes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The image is crystal clear
on March 29, 2025
Posted by: Missmywife
[This review was collected as part of a promotion.] The screen on this TV is immaculate. It is super clear no matter what you are doing, watching TV or even playing video games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very disappointed
on March 27, 2025
Posted by: Dee2mike
[This review was collected as part of a promotion.] My TV came with a split in the screen and is effecting the screen picture and size
Value
2
Response from Samsung USBy Samsung Specialist, April 16, 2025
Dee2mike,
I’m very sorry to hear your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation – laid on its side or tilted – during transit, damage could have been done.
For physical damage which may have occurred during delivery, please know that you can initiate returns directly on the Samsung website under Support (upper right corner) or by scrolling to the bottom of the Samsung home page and clicking on Order Support.
If you need further assistance for order related questions, please call 1-855-726-8721
For product related questions, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m very sorry to hear your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation – laid on its side or tilted – during transit, damage could have been done.
For physical damage which may have occurred during delivery, please know that you can initiate returns directly on the Samsung website under Support (upper right corner) or by scrolling to the bottom of the Samsung home page and clicking on Order Support.
If you need further assistance for order related questions, please call 1-855-726-8721
For product related questions, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Very good and clear pictures and audio.
on March 27, 2025
Posted by: Fabybaby
[This review was collected as part of a promotion.] The TV is really great. The audio quality and picture is really clear. I love the features it comes with and it's very easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity and color are mesmerizing
on March 27, 2025
Posted by: Nickname1
[This review was collected as part of a promotion.] I love the color and clarity of our new TV. People just stand out in the picture like they're on it not just in it. Images are crisp and bright. Viewing on this TV is a different experience. It doesn't need a sound bar but it adds a wow factor that only makes the viewing better. No blur on the edges. People almost look like they can just walk off the screen at any moment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Personal Theater
on March 26, 2025
Posted by: WINNINGNever
[This review was collected as part of a promotion.] This tv is one of the best tvs id had ever had i have the older version about to purchase this version but I went to a big box store to see it in person and I gotta say the visuals are so crisp and clear it acually looks like the people on the tv are right there it doesn't look like your watching a tv it's so clear it looks like if your picture window was a tv and you were looking g outside 👌 PERFECT
Value
5
Written by a customer while visiting Samsung US