Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
The best!
on April 7, 2025
Posted by: Daarias
[This review was collected as part of a promotion.] I've been using my QLED 4K Q80DD TV for a few weeks now and am very satisfied. The picture quality is excellent, with vivid colors and impressive contrast. The NQ4 AI Gen2 processor is fast and efficient, and the 120Hz refresh rate makes viewing moving content smooth. However, I would have liked it to have Wi-Fi 6 and ATSC 3.0. If you're looking for a high-end TV with excellent picture quality and a stylish design, I recommend the QLED 4K Q80DD.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture Great installed apps
on April 7, 2025
Posted by: 75inchSamsung
[This review was collected as part of a promotion.] Great for streaming apps live tv karaoke and video games. Crystal clear picture movie theater quality speakers. You will not be disappointed with your purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best bang for your buck
on April 7, 2025
Posted by: MountainGawd
[This review was collected as part of a promotion.] The Samsung Q80D is a very good general-purpose TV. Its standout features are its impressive SDR peak brightness combined with the TV's decent reflection handling; this makes the TV quite good in any bright room scenario, from watching TV shows or sports, using the TV as a PC monitor, or playing video games. It's also a great choice to watch HDR content in dark rooms due to its fantastic contrast and good HDR brightness; HDR content is impactful on this TV. For gamers, the TV has 4k @ 120Hz support and incredibly low input lag, although its response time isn't quite good enough for a truly responsive gaming experience when playing fast-moving games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has amazing graphics and runs great
on April 4, 2025
Posted by: Xanxan
[This review was collected as part of a promotion.] It integrated perfectly with my other smart devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Just ok
on April 3, 2025
Posted by: Crazysifu
from Ny ny
Not worth the money the remote is horrible sound quality is so so
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, April 4, 2025
Hi,
Thank you for purchasing Samsung's Q80D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's Q80D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV
on April 3, 2025
Posted by: EddieG
from Wesley Chapel, FL
I bought this about 2 months ago to replace an older Samsung model. This one is the same model but a new and current version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 75
on April 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the brightness on my TV, easy channel search extremely happy I bought it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
SAMSUNG DOES NOT COVER THIER REMOTE CONTROL!!!!
on April 2, 2025
Posted by: WILLY
BEWARE!! DO NOT PURCHASE A SAMSUNG TV! I PURCHASED MINE 9 MONTHS AGO AND ALREADY THE REMOTE CONTROL IS ALREADY INOPPERABLE AND SAMSUNG SAYS THEY DO NOT COVER THEIR REMOTE! SO MUCH FOR ME EVER BUYING ANOTHER SAMSUNG PRODUCT
Response from Samsung USBy Samsung Specialist, April 3, 2025
Hi WILLY,
I’m sorry to hear your SolarCell Remote is not working as expected. Please try these steps which may help resolve this:
1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote.
2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected
If you’re still experiencing issues with the remote, please also try the following:
- Unplug the TV for 30 seconds, and plug it back in.
- Try moving closer to the TV and re-pairing.
- Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery
- Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now
I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear your SolarCell Remote is not working as expected. Please try these steps which may help resolve this:
1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote.
2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected
If you’re still experiencing issues with the remote, please also try the following:
- Unplug the TV for 30 seconds, and plug it back in.
- Try moving closer to the TV and re-pairing.
- Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery
- Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now
I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US