Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Customer Rating
1
I CAN'T TELL YOU HOW MUCH I HATE THIS WATCH.
on September 16, 2023
Posted by: abeyer56
Expertise:Expert
IT'S INFURIATING. This could be the worst one yet.
1) If you turn off needless animations, the bezel stops working consistently. Even with Animations on, the bezel has trouble waking the device.
1) If you turn off needless animations, the bezel stops working consistently. Even with Animations on, the bezel has trouble waking the device.
2) IT NEVER SHUTS UP, god forbid you disconnect from the phone, it will remind you every time it disconnects so if your phone is in that sweet spot of edge of connectivity, this thing will constantly buzz and now you can't even turn that off, could in previous models.
3)Thanks for the battery life, I love that I have to charge this every day, sometimes twice a day even though I rarely use it. Every time I rely on it, its dead. SUPER COOL. Oh and thanks for shrinking the battery life in the 47mm, why does the 45MM Watch5 Pro have a larger battery? it's a smaller watch. I turn off the sensors, I turn off the display, and switched over to black and white mode as well. MAYBE IT'S BECAUSE YOU DON'T ALLOW US TO MUTE THE STUPID DISCONNECTED FROM PHONE NOTIFICATION WHICH GOES OFF, NO JOKE LITERALLY EVERY 10 MINUTES FOR ME AT MOST, REALISTICALLY SEEMS LIKE EVERY 30 SECONDS. STOP REMOVING FEATURES LIKE THAT FROM US.
It's messed up that the Gear S2 could last 4 days with the same settings I have on the Watch6 Classic, which is lucky to get a day and half of battery life. It's frustrating that I can't turn off the "detached from phone" notifications anymore like I could on the Watch5 Pro. It's uglier than the Watch5 Pro whose matte finish was pretty; this just looks ugly. THERE LITERALLY ISN'T ANY REASON TO BUY THIS. In the 2+ wks of owning it, I have chose to not wear it more than wear it, since I get so annoyed with the constant buzzing since I walked away from my phone. THE WHOLE PURPOSE OF A WATCH IS SO YOU DON'T NEED YOUR PHONE NEXT TO YOU. OTHERWISE I'D JUST USE MY PHONE.
It's messed up that the Gear S2 could last 4 days with the same settings I have on the Watch6 Classic, which is lucky to get a day and half of battery life. It's frustrating that I can't turn off the "detached from phone" notifications anymore like I could on the Watch5 Pro. It's uglier than the Watch5 Pro whose matte finish was pretty; this just looks ugly. THERE LITERALLY ISN'T ANY REASON TO BUY THIS. In the 2+ wks of owning it, I have chose to not wear it more than wear it, since I get so annoyed with the constant buzzing since I walked away from my phone. THE WHOLE PURPOSE OF A WATCH IS SO YOU DON'T NEED YOUR PHONE NEXT TO YOU. OTHERWISE I'D JUST USE MY PHONE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Salutations Abeyer56,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. So that you can become better acquainted with your new Galaxy Watch6 Classic's settings, I have linked your user manual below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! If you were wanting to leave your paired phone behind and utilize the Watch6 Classic for calls, texts, and notifications, that would require the LTE version of the watch and not the Bluetooth version. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance after reviewing the provided resources. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. So that you can become better acquainted with your new Galaxy Watch6 Classic's settings, I have linked your user manual below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! If you were wanting to leave your paired phone behind and utilize the Watch6 Classic for calls, texts, and notifications, that would require the LTE version of the watch and not the Bluetooth version. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance after reviewing the provided resources. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Is Terrible.
on January 29, 2024
Posted by: Mandob12
from San Antonio Tx
Expertise:Intermediate
Purchased this 6 classic about 4 months age and now regret it. Compared to the 5 pro that I trade in, the battery life is terrible. I should have kept the 5 pro. I gave this one 2 stars only because other features are ok.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, January 29, 2024
Hello there Mandob12,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. Of course, this all depends on how you use your watch! When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Oftentimes, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy schedule to learn more about how you can increase your watch's battery life. Please do not delay reaching out to Samsung Support if you would like any further assistance or if you have any questions for us. We're always here to support you! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. Of course, this all depends on how you use your watch! When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Oftentimes, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy schedule to learn more about how you can increase your watch's battery life. Please do not delay reaching out to Samsung Support if you would like any further assistance or if you have any questions for us. We're always here to support you! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 6 Classic
on August 17, 2023
Posted by: Leodrg
I received my new Galaxy 6 Classic and I absolutely LOVE it! I LOVE all of the features but most importantly the stylish look! I can swap out the bands, change the colors and designs on the display.... I LOVE IT!
Written by a customer while visiting Samsung US
Customer Rating
4
I love it!!! I understand the complaints
on August 22, 2023
Posted by: BeStan
I understand why many people complain about the battery but this watch is fantastic!!! It's challenging to have a big battery while not looking bulky, like the Watch 5 Pro which looks like a monster to me. Samsung and Google are making improvements in the software to make it more reliable and not drain too much battery. I'm very happy I can last one full day of exercise without needing to charge it. I ordered the 47mm and it doesn't look bulky at all. It looks stylish and beautiful.
Written by a customer while visiting Samsung US
Customer Rating
4
Watch6 Classic 47mm Silver
on November 15, 2023
Posted by: Snap
from Mesa, AZ
Expertise:Intermediate
I've owned the watch6 classic in 47mm Silver and let me tell you this watch is a beauty and very stylish. Will for sure get peoples attention. So far I love it and the features are great and the size perfect on my wrist. Only down side is the battery is definitely less than the watch5 pro I had. With always display on and on its highest brightness I'll be lucky to get 1.5-2 days charge out of it. Honestly thats why we have a charger to charge it whenever so I guess it's not a big deal. Samsungs best looking watch I'll tell you that. I'd give it 5 stars but the battery life is what's giving it 4 stars
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money!
on February 3, 2024
Posted by: diegoespi
from MA
Not quite happy with the watch though would be better then the watch4 nope same thing both are/were laggy both battery drain faster then i though if i could go 3 days with just a single charge and no lag i would keep it but im gonna return this.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, February 5, 2024
Salutations Diegoespi,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to check out the article titled, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch screen is slow, frozen, or not responding" when you have the free time out of your busy day to learn more about how to resolve what you have been experiencing with your Galaxy Watch6 Classic. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to check out the article titled, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch screen is slow, frozen, or not responding" when you have the free time out of your busy day to learn more about how to resolve what you have been experiencing with your Galaxy Watch6 Classic. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
😎
on August 24, 2023
Posted by: Mmmm
from El Paso TX
Expertise:Expert
Amazing tech. Paid samsung pay. Once updated it was navigating smoother
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad software
on September 12, 2023
Posted by: Ikarona
Expertise:Intermediate
The problem is, that it absolutely awful in detecting sleep. I've been using mine almost a month, so if there any ML on sleep tracking(I wear them EVERY night) - I don't know, how much time it needs to learn.
Cons
1. Sometimes it can't correctly detect when I woke up, giving me extra 15-20 minutes of sleep(ex. I woke at 8:00, watch says 8:20)
2. It can't detect naps automatically. Yes you can input nap time in Galaxy Health, but why do I need to do it manually, if its's possible to detect (even my old not Samsung-band could do it)
3. I've come around many people on internet making posts(on reddit, Samsung forum) about "How bad this watches detect sleep phases". It usually tells me about ~20-40 minutes of deep sleep, which doesn't seems to be true. (You can read people comparing them with other watches, even polysomnography)
All of problems looks like software problems. But month after release we didn't get any fixes.
Cons
1. Sometimes it can't correctly detect when I woke up, giving me extra 15-20 minutes of sleep(ex. I woke at 8:00, watch says 8:20)
2. It can't detect naps automatically. Yes you can input nap time in Galaxy Health, but why do I need to do it manually, if its's possible to detect (even my old not Samsung-band could do it)
3. I've come around many people on internet making posts(on reddit, Samsung forum) about "How bad this watches detect sleep phases". It usually tells me about ~20-40 minutes of deep sleep, which doesn't seems to be true. (You can read people comparing them with other watches, even polysomnography)
All of problems looks like software problems. But month after release we didn't get any fixes.
Pros
1. Nice sport detection
2. Interesting interface
3. Amazing bezel
4. Battery life
1. Nice sport detection
2. Interesting interface
3. Amazing bezel
4. Battery life
Features
1
Performance
3
Design
4
Value
2
Response from Samsung USBy Debra, Social Commerce, September 14, 2023
Hey there Ikarona,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out the articles titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Samsung Health data does not sync" for some quick troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Watch6 Classic. Please do not hesitate to contact Samsung Support if you would like any additional assistance and/or help with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00090402/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out the articles titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Samsung Health data does not sync" for some quick troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Watch6 Classic. Please do not hesitate to contact Samsung Support if you would like any additional assistance and/or help with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US