Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Customer Rating
5
Great watch
on February 28, 2025
Posted by: Doc24
from Bladenboro, NC
Expertise:Beginner
I have a Galaxy watch 4 and I've really enjoyed it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Melissa
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Band is too small and battery dies very quickly even with the battery saver mode on
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, January 13, 2025
Hey Melissa,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that you can easily swap out your watch band to create a more unique look when it comes to wearing your Galaxy Watch? For your convenience, I have included the compatible watch bands for your device below for your review. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time to learn the various ways to increase your watch's battery life. I have also included this resource linked below. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that you can easily swap out your watch band to create a more unique look when it comes to wearing your Galaxy Watch? For your convenience, I have included the compatible watch bands for your device below for your review. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time to learn the various ways to increase your watch's battery life. I have also included this resource linked below. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Posted by: NA NA NA
from Ma
Expertise:Intermediate
Verified Purchase:Yes
Lovely watch and I love it , very nice and easy to wear
Written by a customer while visiting Samsung US
Posted by: Jason
from US
Expertise:Expert
Verified Purchase:Yes
I love this watch. It does everything I need it to do, and it looks good. The interface is smooth, the bezel is a pleasure to use, and the battery life is good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BKA1
Expertise:Expert
Verified Purchase:Yes
Great looking watch. Love the size so much, had to buy 2. Functionalities great. I just wish any of the lastest watch batteries last as long is the watch 3. (MESSAGE SAMSUNG)
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Downgrade from the watch active
on October 8, 2024
Posted by: MaxH
Expertise:Intermediate
Down grade from the watch active, the changes to sleep mode and power saving should get someone fired. Why does the sleep mode not block all notifications, any watch notifications like low battery just ignores sleep mode and buzzes anyway. What is the point of power saving turning off gesture turn on when it gives you a notification every time anyway that you can't use gestures and why does that notification show up every time. Whatever battery you saved from gestures is wasted on non stop notifications that you can only clear instead of turn off. Build quality and screen are good.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, October 28, 2024
Thanks for reaching out to share your candid thoughts about the Galaxy Watch6 Classic, Max. Our goal is to ensure that our customers have the best experience with our products. With the Galaxy Watch6 Classic, you can Go for up to 40 hours with its longer-lasting battery. Then, get your battery back to 45% in just 30 minutes. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can perform a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. It's also important to make sure that your apps as well as the watch itself are up to date with the latest software available. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. Check out the link attached for additional options to help optimize your watch's battery life. If you only want to see notifications for a few apps on your Wear OS model, you can turn off notifications in the Galaxy Wearable app. Open the Galaxy Wearable app, tap Watch settings, and then tap Notifications. Tap App notifications, then tap the drop-down arrow and then select All to see all installed apps. To turn notifications on or off for individual apps, tap the switch next to your desired app. To turn notifications on or off for all apps, tap the switch at the top of the screen next to All Apps. If this persists, please be sure to reach out to us at Samsung Support. Again, we appreciate you taking the time to share your feedback with us and we hope to hear more from you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Lori
from Brazil, IN
Verified Purchase:Yes
The battery life is too short, that is the only problem I have with this watch.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jess
from Queens New York
Expertise:Beginner
Verified Purchase:Yes
I love my watch, it's so good with keeping on track with my workouts and my steps and my sleep. I'm so happy with it. So simple and great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US