Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Posted by: Sally
from Texas
Expertise:Intermediate
Verified Purchase:Yes
So far it's a better watch than my old one. I haven't had it long enough to go thru all the features but its working well, the battery doesn't last as long as I thought.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice watch, but useless
on July 25, 2024
Posted by: FrugalYankee
from North Carolina
Expertise:Expert
I bought this watch at the beginning of the year and was very excited to start a fitness journey being able to monitor my heart rate and heart rate recovery. Things we're going great until a recent update to the app that the watch uses. It now assigns a crazy maximum heart rate that throws off the heart rate zones. It even went into my stored workouts and ruined them by recalculating everything using heart rate zones that are way off. And there is no way to override the erroneous maximum HR it uses or fix all of my workouts. So it won't measure correctly while I'm working out and months of workout data are useless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, September 7, 2024
Hey! We appreciate you taking the time to reach out to us. Thank you for sharing your experience with the Galaxy Watch6 Classic. It’s great to hear that you were excited to start your fitness journey with its heart rate monitoring features. If you're encountering challenges with the step and heart rate tracking features on your watch, there are a few potential reasons why this might be happening. First, the watch band or strap may be too loose, which can disrupt the accuracy of the tracking features. You may want to consider adjusting the fit of the band to ensure it is securely in place. Another possibility is that the watch's software is not up to date. Software updates often include bug fixes and improvements to various functionalities, including fitness tracking features. Therefore, it's important to regularly recheck for and install any available updates for your watch. In addition to these potential causes, sometimes a simple reboot can help resolve intermittent issues with tracking features. Rebooting the watch can clear temporary software glitches and restore normal functionality. Check out the link provided for options to help resolve this. The link includes step-by-step instructions and troubleshooting tips to assist you in addressing the tracking feature challenges effectively. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
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https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Hide1
Verified Purchase:Yes
I bought this watch as a gift for my husband, and the only thing he said is how awsome.this watch is compare to his old one, tracking his sleeping and the heart rate are excellent. Plus his others features too.
Written by a customer while visiting Samsung US
Posted by: rbanks007
Expertise:Expert
Verified Purchase:Yes
Simply stated...THE "GOAT" of all smart watches , absolute Home Run !!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Greg
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Excellent watch, much improved design. More durable than I thought it would be. Accidentally hit it against a wall and didn't even get a scratch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Josh
from Texas
Expertise:Expert
Verified Purchase:Yes
Awesome watch great price! Samsung has outdone themselves
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Gregger
from Venice, Fl
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade from Galaxy Watch 4. Great battery life and the rotating bezel is a feature that puts it inca class of it's own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite smart watch.
on August 17, 2024
Posted by: SethB
I'm not really into smart watches but I love this one. I highly recommend it.
Written by a customer while visiting Samsung US