Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Customer Rating
5
Great features
on October 2, 2023
Posted by: Dantheman
I bought this watch yesterday and I am very happy with it
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 21, 2023
Posted by: Janette
Okay and good and accessible to use and the feature
Written by a customer while visiting Samsung US
Customer Rating
3
A HUGE difference and step up.... BUT!!!
on September 16, 2023
Posted by: EgyptianGod
from New Carrollton, MD
Expertise:Expert
I've been a HUGE Samsung user for the past 19 years and I've had just about every phone, watch & earbuds that they came out with.... That being said I REALLY love the watch but there is a couple of features that I CANNOT say is good. 1st of ALL the battery drains SUPER FAST for ANY Samsung Watch. The watch battery lasts ONLY about half the day and that's just by wearing it. I find myself charging it up 2 times daily. I don't talk on it, message on it, play on it or use it out of normal notifications coming to it and checking the time. I've used the other Samsung Watches the same way and I could go 2 days on 1 100% FULL BATTERY charge. 2nd is the sleep tracking DOES NOT WORK AT ALL really. I can get a FULL 8 hour sleep in and it will NOT track the sleep at all. The other Galaxy watches you could take a 30 minute nap and when you wake up and check the watch that 30 minute nap will be recorded. I don't know if it has something to do with the software but Samsung you really need to look into these problems. OVERALL everything else about this watch is 100% good.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Hi EgyptianGod,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Check out the article titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you resolve what you have been experiencing with your health sensor functionality. Please do not hesitate to reach out to Samsung Support if you would like any additional assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Check out the article titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you resolve what you have been experiencing with your health sensor functionality. Please do not hesitate to reach out to Samsung Support if you would like any additional assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
1
I CAN'T TELL YOU HOW MUCH I HATE THIS WATCH.
on September 16, 2023
Posted by: abeyer56
Expertise:Expert
IT'S INFURIATING. This could be the worst one yet.
1) If you turn off needless animations, the bezel stops working consistently. Even with Animations on, the bezel has trouble waking the device.
1) If you turn off needless animations, the bezel stops working consistently. Even with Animations on, the bezel has trouble waking the device.
2) IT NEVER SHUTS UP, god forbid you disconnect from the phone, it will remind you every time it disconnects so if your phone is in that sweet spot of edge of connectivity, this thing will constantly buzz and now you can't even turn that off, could in previous models.
3)Thanks for the battery life, I love that I have to charge this every day, sometimes twice a day even though I rarely use it. Every time I rely on it, its dead. SUPER COOL. Oh and thanks for shrinking the battery life in the 47mm, why does the 45MM Watch5 Pro have a larger battery? it's a smaller watch. I turn off the sensors, I turn off the display, and switched over to black and white mode as well. MAYBE IT'S BECAUSE YOU DON'T ALLOW US TO MUTE THE STUPID DISCONNECTED FROM PHONE NOTIFICATION WHICH GOES OFF, NO JOKE LITERALLY EVERY 10 MINUTES FOR ME AT MOST, REALISTICALLY SEEMS LIKE EVERY 30 SECONDS. STOP REMOVING FEATURES LIKE THAT FROM US.
It's messed up that the Gear S2 could last 4 days with the same settings I have on the Watch6 Classic, which is lucky to get a day and half of battery life. It's frustrating that I can't turn off the "detached from phone" notifications anymore like I could on the Watch5 Pro. It's uglier than the Watch5 Pro whose matte finish was pretty; this just looks ugly. THERE LITERALLY ISN'T ANY REASON TO BUY THIS. In the 2+ wks of owning it, I have chose to not wear it more than wear it, since I get so annoyed with the constant buzzing since I walked away from my phone. THE WHOLE PURPOSE OF A WATCH IS SO YOU DON'T NEED YOUR PHONE NEXT TO YOU. OTHERWISE I'D JUST USE MY PHONE.
It's messed up that the Gear S2 could last 4 days with the same settings I have on the Watch6 Classic, which is lucky to get a day and half of battery life. It's frustrating that I can't turn off the "detached from phone" notifications anymore like I could on the Watch5 Pro. It's uglier than the Watch5 Pro whose matte finish was pretty; this just looks ugly. THERE LITERALLY ISN'T ANY REASON TO BUY THIS. In the 2+ wks of owning it, I have chose to not wear it more than wear it, since I get so annoyed with the constant buzzing since I walked away from my phone. THE WHOLE PURPOSE OF A WATCH IS SO YOU DON'T NEED YOUR PHONE NEXT TO YOU. OTHERWISE I'D JUST USE MY PHONE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Salutations Abeyer56,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. So that you can become better acquainted with your new Galaxy Watch6 Classic's settings, I have linked your user manual below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! If you were wanting to leave your paired phone behind and utilize the Watch6 Classic for calls, texts, and notifications, that would require the LTE version of the watch and not the Bluetooth version. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance after reviewing the provided resources. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. So that you can become better acquainted with your new Galaxy Watch6 Classic's settings, I have linked your user manual below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! If you were wanting to leave your paired phone behind and utilize the Watch6 Classic for calls, texts, and notifications, that would require the LTE version of the watch and not the Bluetooth version. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance after reviewing the provided resources. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Love it Best one yet
on September 15, 2023
Posted by: Anonymous
from Connecticut
Expertise:Expert
Love that they brought the bezel back. The screen looks absolutely amazing overall extremely happy with this device. You can control the battery usage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch, Great Features AND Great Battery
on September 12, 2023
Posted by: Bald and Vegan
*UPDATED* I have thoroughly enjoyed this watch! Samsung states 40hrs of battery...not for me. I have gotten well over TWO DAYS of battery life. I'm not using power save mode or watch-only mode. I suggest watching YouTube reviews on the watch so you can turn off some of the settings you are not aware of that drain your battery while still getting the most out of your watch. Whatgear, Mike O'Brian, or CKid are a few channels you should check out. Fully charged my watch at 6 am, worked out in exercise mode for over an hour with music, at work two of my walks were automatically detected and I am currently at 87% It is 1:30 pm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad software
on September 12, 2023
Posted by: Ikarona
Expertise:Intermediate
The problem is, that it absolutely awful in detecting sleep. I've been using mine almost a month, so if there any ML on sleep tracking(I wear them EVERY night) - I don't know, how much time it needs to learn.
Cons
1. Sometimes it can't correctly detect when I woke up, giving me extra 15-20 minutes of sleep(ex. I woke at 8:00, watch says 8:20)
2. It can't detect naps automatically. Yes you can input nap time in Galaxy Health, but why do I need to do it manually, if its's possible to detect (even my old not Samsung-band could do it)
3. I've come around many people on internet making posts(on reddit, Samsung forum) about "How bad this watches detect sleep phases". It usually tells me about ~20-40 minutes of deep sleep, which doesn't seems to be true. (You can read people comparing them with other watches, even polysomnography)
All of problems looks like software problems. But month after release we didn't get any fixes.
Cons
1. Sometimes it can't correctly detect when I woke up, giving me extra 15-20 minutes of sleep(ex. I woke at 8:00, watch says 8:20)
2. It can't detect naps automatically. Yes you can input nap time in Galaxy Health, but why do I need to do it manually, if its's possible to detect (even my old not Samsung-band could do it)
3. I've come around many people on internet making posts(on reddit, Samsung forum) about "How bad this watches detect sleep phases". It usually tells me about ~20-40 minutes of deep sleep, which doesn't seems to be true. (You can read people comparing them with other watches, even polysomnography)
All of problems looks like software problems. But month after release we didn't get any fixes.
Pros
1. Nice sport detection
2. Interesting interface
3. Amazing bezel
4. Battery life
1. Nice sport detection
2. Interesting interface
3. Amazing bezel
4. Battery life
Features
1
Performance
3
Design
4
Value
2
Response from Samsung USBy Debra, Social Commerce, September 14, 2023
Hey there Ikarona,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out the articles titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Samsung Health data does not sync" for some quick troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Watch6 Classic. Please do not hesitate to contact Samsung Support if you would like any additional assistance and/or help with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00090402/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out the articles titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Samsung Health data does not sync" for some quick troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Watch6 Classic. Please do not hesitate to contact Samsung Support if you would like any additional assistance and/or help with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch Great Battery
on September 11, 2023
Posted by: BaldandVegan
Expertise:Intermediate
I have thoroughly enjoyed this watch! Samsung states 40hrs of battery...not for me. I have gotten well over a day and a half battery. I'm not using power save mode or watch-only mode. I suggest watching YouTube reviews on the watch so you can turn off some of the settings you are not aware of that drain your battery while still getting the most out of your watch. Whatgear, Mike O'Brian, or CKid are a few channels you should check out.
Fully charged my watch at 6 am, worked out in exercise mode for over an hour with music, at work two of my walks were automatically detected and I am currently at 87% It is 1:30 pm
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US