Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Customer Rating
5
It's a keeper!
on November 4, 2023
Posted by: GaryGnu
from Coopersburg. PA
Expertise:Expert
This is the 5th smartwatch that I've owned. It is by far the nicest and best of the bunch. I have it paired to a Samsung phone. Everything works as what was advertised. The graphics are incredible. This watch is totally amazing in every way! The battery easily last through the day, with 50 percent left. YouTube was great with supplying me with tips and tricks. Now that I have this, I will never get another brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall A great upgrade
on October 26, 2023
Posted by: OreMags
from Oregon
Expertise:Intermediate
I finally traded in my Galaxy 3 due to the new rotating Bezel. I must say the quality of the screen/ picture is like night and day. I also like the improvements of the fitness tracker.
The new band is nice, Easier on these older eyes.
The new band is nice, Easier on these older eyes.
Its been a couple weeks and although it lasts longer the my Galaxy 3 its not 40plus hours. Maybe 34 on a day i dont swim and use the tracker. I do miss my old watch face. Perhaps as I become more familiar with the new design I will appreciate the upgrades like tapping on the face to get to a app.
Overall I am quite happy with my upgrade.
Overall I am quite happy with my upgrade.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage GPS
on October 25, 2023
Posted by: Jakk
Expertise:Expert
GPS is totally unreliable, often will not connect at all without a Wi-Fi connection, rendering it pretty much useless as a “fitness” watch, much less an “adventure” watch you might depend on for directions.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 26, 2023
Hi there Jakk,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Written by a customer while visiting Samsung US
Customer Rating
1
bad battery
on October 20, 2023
Posted by: Shirley cat
from Pittsburgh pa
Expertise:Intermediate
this is my second watch battery life is less than 8 hours. not worth the money..
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 23, 2023
Good day Shirley,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4
The little things
on October 11, 2023
Posted by: KLH Samsung
Overall, the watch is great. However, I miss my festive heart circling after I've reached my health goals. It's the little things.
Also, sometimes, there are small glitches turning to each widget using the bezel (slow response).
Also, sometimes, there are small glitches turning to each widget using the bezel (slow response).
Written by a customer while visiting Samsung US
Customer Rating
5
Much improved version of the Classic watch!
on October 4, 2023
Posted by: Eharris
from S.E. Mass
Expertise:Expert
So I have had this new watch for a about a month now, and I can say it's been a nice upgrade. I traded in a Watch 4 Classic 46mm LTE for this Watch 6 Classic 47mm and I'm more than satisfied. The relative subtle differences are actually quite large.
1st - The smaller bezel has made the watch gain a huge amount or screen real estate while retaining the classic bezel experience which I can say is epic. The screen itself is much brighter, which is now readable in direct sunlight no problem, and has a higher DPI so things are even more thrilling to view.
2nd) New OS is liquid smooth, and the small upgrade in ram/processor speed has complimented this new OS. It's stable, fast and just works!
3rd) The new software has much better battery management complimenting the new bigger battery. The first week or so it was still learning my habits so the life of the battery was barely making it through an entire day. Now that the learning curve has been completed, the battery life is much more improved. So much so, I'm now impressed. It lasts through an entire day and night, before having to get a recharge. The new charger easily charges this watch almost twice as fast as my Classic 4 so it's back on my wrist in no time.
2nd) New OS is liquid smooth, and the small upgrade in ram/processor speed has complimented this new OS. It's stable, fast and just works!
3rd) The new software has much better battery management complimenting the new bigger battery. The first week or so it was still learning my habits so the life of the battery was barely making it through an entire day. Now that the learning curve has been completed, the battery life is much more improved. So much so, I'm now impressed. It lasts through an entire day and night, before having to get a recharge. The new charger easily charges this watch almost twice as fast as my Classic 4 so it's back on my wrist in no time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on October 2, 2023
Posted by: superdave
from Indian Trail, NC
Expertise:Intermediate
Love this watch. It was easy to set up. The rotating bezel is an awesome feature. It makes navigating through apps and screens a breeze. It holds a charge all day and recharges quickly. The sleep app that is preloaded is especially useful. I've been very pleased with it since I got it and would recommend it to anyone looking for a new smart watch.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Horrible Battery Life
on October 2, 2023
Posted by: Stack10
Expertise:Intermediate
The battery life is awful - I upgraded hoping this would no longer be an issue - I honestly feel this new one has a shorter battery line than my trade in
Features
5
Performance
2
Design
4
Value
5
Response from Samsung USBy Debra, Social Commerce, October 2, 2023
Hi there Stack10,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How amazing is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How amazing is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US