Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Customer Rating
1
Junk, My older Samsung watch was so much better.
on December 20, 2023
Posted by: DLDBA
from Texas
Expertise:Expert
Significant issues so far. It overheats when charging almost immediately. It did not come with a charger! I am using my old OEM samsung charger from my other watch. Samsung got "cute" with the watch Lugs and they are angled instead of the standard straight lugs that support good bands. The band that can=me with the watch is quite uncomfortable. The blood pressure monitoring is not functional in the US. This watch looks cheap, but I bought it instead of just having the battery on my Gear S3 watch replaced. Also, the watch came charged at 85% and was down to 35% in just 9 hours. My 7 year old watch, with the degraded battery goes almost as long on a charge. I have ordered a new charger, but if I can't even get it to charge, I will have to return it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, December 21, 2023
Hello there Dldba,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic box includes the Galaxy Watch6 Classic Case + Inbox band as well as a Wireless Charger. The charging head for plugging the USB cable into a wall outlet is not included. Use only Samsung charging devices rated with an output voltage of 5v and an output current of over 150mA (sold separately). Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage. For your convenience, I have linked your device manual and a list of compatible bands for your Galaxy Watch6 Classic for your review. Fun fact: the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! When you have some free time out of your hectic holiday shopping available, also check out, "Reduced battery life on your Samsung smart watch" for some awesome tips on how to get the most out of your watch's battery life. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic box includes the Galaxy Watch6 Classic Case + Inbox band as well as a Wireless Charger. The charging head for plugging the USB cable into a wall outlet is not included. Use only Samsung charging devices rated with an output voltage of 5v and an output current of over 150mA (sold separately). Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage. For your convenience, I have linked your device manual and a list of compatible bands for your Galaxy Watch6 Classic for your review. Fun fact: the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! When you have some free time out of your hectic holiday shopping available, also check out, "Reduced battery life on your Samsung smart watch" for some awesome tips on how to get the most out of your watch's battery life. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice smartwatch
on December 18, 2023
Posted by: myricknsa
from San Antonio
Expertise:Expert
Nice watch. I just bought it and I'm satisfied so far with all it has to offer. The 1 thing that makes me impatient is the fact that it charges slow. But that's just a me thing. The watch does everything as advertised and if necessary I'll come back in a few weeks if there are any noteworthy comments good or bad.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there but but very good
on December 16, 2023
Posted by: Evad
Almost, but not quite, perfect. I like the health features, with epilepsy I like the fall detection. Prefer old style analog faces, wish it was easier to make my own...how hard is it to pick parts of an image and place them round a 360 degree circle. But most of all I wish I could change the hourly chime, the audio source can only be set for the phone ring and Notifications. Why not for the hourly chime, I have the Greenwich Time Signal as and audio file and would prefer it. Problems ae mostly of that style, excellent functionality but feeling it's not finished.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Unstable software
on December 15, 2023
Posted by: Mizboy
from NJ
Expertise:Expert
Unstable software after upgrading software to latest one. Not able to change the watch faces by doing home display long press. Showing "Display on" only not matter enable or disable. Also belt changing switch is also hard to press.
Features
5
Performance
2
Design
2
Value
2
(click to see the video)
Response from Samsung USBy Social Commerce, December 21, 2023
Hi there Mizboy,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great futures
on December 6, 2023
Posted by: Tnlat
I bought Galaxy watch 6 Classic, 47mm about a month ago traded in my watch 4. Truly satisfied with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
LAME, probably return
on December 5, 2023
Posted by: Galaxy phone dude
No charger with Galaxy 6 Classic 47mm, needed to buy an adapter. That's LAME. No manual. Can't figure out how to use it.
Response from Samsung USBy Social Commerce, December 6, 2023
Howdy Galaxy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a couple of links that you may find beneficial like your device manual as well as to the Samsung YouTube channel so that you can get better acquainted with your new Galaxy Watch6 Classic. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks and/or adapters from previous devices, we try to lead a sustainable future by minimizing environmental impact. As you know, wall chargers and/or adapters are sold separately. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. We're always here to assist you in every way that we can! Happy Holidays! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a couple of links that you may find beneficial like your device manual as well as to the Samsung YouTube channel so that you can get better acquainted with your new Galaxy Watch6 Classic. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks and/or adapters from previous devices, we try to lead a sustainable future by minimizing environmental impact. As you know, wall chargers and/or adapters are sold separately. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. We're always here to assist you in every way that we can! Happy Holidays! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 6 Classic is the way to go!
on December 5, 2023
Posted by: Will D
from South Carolina
Expertise:Intermediate
Very happy with this watch! Glad they brought back the rotating bezel. At first I thought the classic size might be too large and uncomfortable. But the weight feels good and it's not bulky at all.
Is there much difference from the Watch 5? Not really... I was worried that the battery life might not be as good as my previous watches. But after watching enough reviews, you can see that the first few days the watch learns your power usage. So far I haven't had an issue with battery life.
The rotating bezel is an amazing addition! The screen is the perfect size for a person like me that may have larger finger tips. I have no problem typing out a quick text reply.
Definitely a great upgrade from my Watch 5 using the trade-in option!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Classic & stylish but a questionable battery life
on December 4, 2023
Posted by: Jerry
Expertise:Intermediate
Absolutely love the Galaxy Watch 6 Classic. A few things to touch on, first off the battery. As others have stated this could have a better battery life, I have to charge this every day or every other day. I traded my Galaxy Watch 3 which had a better battery life, believe it or not I charged that watch every weekend! The other thing is that I had the Titanium version which I believe that I should have got a little more in trade in credit. I have also read other reviews about this watch feeling heavy, however that is not the case, compared to the GW3 this feels lighter and more comfortable. This watch is stylish and functions as it should. All in all I am happy with this watch, 4 stars due to the battery life.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US