Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Customer Rating
5
Galaxy 6 Great
on January 14, 2024
Posted by: Judy
Got my watch about 2 wks ago and I love it compared to others!
Written by a customer while visiting Samsung US
Customer Rating
3
Hmmmmm
on January 6, 2024
Posted by: Banana1978
I really love this watch. But.... for some reason I cannot get a consistent notification vibration. It will vibrate sometimes and other times it will not.
Response from Samsung USBy Social Commerce, January 8, 2024
Hey there Banana1978,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Love It!
on January 2, 2024
Posted by: Mr News
My first real smartwatch was the Watch3, bought refurb, and worked great. But when the 6 came out, and the rotating bezel returned, I traded in the 3. The Watch6 Classic is exactly 2mm wider, and the actual screen is bigger. It has more processing power, and feels snappier. The silver version looks great with my silver/black metal link band, the OEM black faux leather band looks good, but chafes. I get the same battery life I had on the previous version. I wear it from 10pm nightly to 8pm the next day, then charge from 8-10pm. I'm usually down to 55% by 8pm. I consider that excellent, as nightly charging is an easy habit. I really love the Watch6, and of course it helps to have a Samsung S23 phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch if you hate it return it
on January 1, 2024
Posted by: Anonymous
from Queens
Expertise:Expert
i see all the bad reviews completing about battery drain. I turned off AOD and raise wrist to wake watch. i set the display on adaptive. be careful which watch face you pick too bright or too much live movement will drain the battery. I get 2 full days and 3 full nights. I set up DND and sleep mode for overnight. Saves power and doesn't wake you up. i went from the watch 5 pro. it was a little thick and heavy. Battery life was a half day better, but the sensors were not as good. So complained about lag. i have never experienced lag the watch is super responsive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Band breaks off constantly
on December 31, 2023
Posted by: dsr2
Expertise:Expert
The band keeps popping off and after only a few days, repeated smashing into the street has my watch is all scratched and chipped.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Aloha Dsr2,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Written by a customer while visiting Samsung US
Customer Rating
2
Looks great!!!! And... that's about it....
on December 31, 2023
Posted by: Solame82
from Houston, tx
Expertise:Expert
I've own this watch for almost 3 months. Watch 6 classic 47mm. Out of the box , it worked great minus the poor battery life. I was only getting about a day of battery life. After turning off always on display and a few other features , it went up to 2-2 1/2 days. Fast forward 2-3 months the battery life has gone down to 1- 1/2 days with no changes to the watch. The watch has the latest update. Other issue has started now, my watch no longer allows me to see my sleep data on the watch. Rather disappointed with samsung. They either don't want to fix the ongoing issues with the watch or they just don't care.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Solame82,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE THIS WATCH BUT IS NOT WATERPROOF!!!
on December 27, 2023
Posted by: JAMOORE
from ATLANTS
Expertise:Intermediate
JUST GOT THIS WATCH FOR CHRISTMAS! SECOND SAMSUNG WATCH! AMAZING, BEAUTIFUL WATCH! JUST BEWARE, THIS IS NOT WATERPROOF! NONE OF THE WATCHES ARE WATERPROOF! THERE IS ADDITIONAL INFO ON THE SAMSUNG DESCRIPTION! WENT SWIMMING AND SAMSUNG WATCH BIT THE DUST! TURNS ON AND KEEPS TRYING TO REBOOT! THAT IS WHY I GOT THE NEW WATCH!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Watch is Good.. Band sucks
on December 21, 2023
Posted by: Goonies4Life
Expertise:Expert
Have had watch for a little over 4 months. Watch is great, haven't had any issues with the watch itself but the watchband is cheap and just split, woke up and found watch in bed
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hello Goonies4Life,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're in the market for a new watch band for your Galaxy Watch6 Classic, I have linked the compatible watch bands below for your review. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're in the market for a new watch band for your Galaxy Watch6 Classic, I have linked the compatible watch bands below for your review. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/
Written by a customer while visiting Samsung US