Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Average customer rating
3.9
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
102
4 Stars
28
3 Stars
21
2 Stars
13
1 Star
22
76%of customers recommend this product.
(
81 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Black - (2023)
Customer Rating
2
Battery Life too Short.
on April 12, 2024
Posted by: Okpo K
from Az
Expertise:Expert
Battery life is too short, its annoying you have to charge this watch everyday, sometimes more times a day if you use it actively. Earlier versions were better.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, April 15, 2024
Hello Okpo,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
My first Smart watch and I couldn't Be Happier!!
on April 5, 2024
Posted by: Noob
from Rawlings, MD
This is my first smart watch and I originally bought the 43mm black with regular eco leather band. I read the reviews and was a bit worried about battery life and I'm glad I bought it. I got 2 days plus out of the battery. After about 2 weeks, I decided to return it and get the 47mm black with the magnetic band. Which was an even better choice. I definitely like the large face. I have a small wrist which is why I started with the 43mm but I was use to a larger watch so I went for the 47mm. I have absolutely no problems with battery life or lag. I'm getting more than 2 days out of the battery and since I always take my watch off to shower, when it needs charging I throw it on the charger while I shower. The fast charge is great. I'm not the type of person who carries their phone around the house so with Bluetooth I can go anywhere in my house, even the basement and not miss an import text or call. I have AOD off, I tap the screen to wake it up. I use the step counter, heart rate, stress level, and sleep tracker so far. I don't use DND at night or anything and still get insane battery life. I honestly don't get all the reviews with the battery complaints or lag. I'm definitely very happy with my watch6 classic. I did notice one thing, it took maybe 3-4 days for the watch to become steady with how long the battery lasts, I imagine once it becomes adapted to your usage patterns you get better battery life. At least that's my experience. I would definitely recommend the watch6 Classic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
many great features
on March 30, 2024
Posted by: donna
I bought the watch about 3 weeks ago and so far, love it other than mostly the battery drain and the strap. I have AFIB. It is wonderful for detecting this problem.
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed
on March 28, 2024
Posted by: Micro1117
from Deerfield, Wisconsin
Expertise:Beginner
I used to have a fitbit. I could look at my steps every day and improve if I needed to. The past week, every night when I am going to bed it is exactly the same steps. HMMMM what are the odds. I like the watch face, however, the one I picked out does not stay. it changes randomly. I really cant remember why I wanted this watch. trying hard to find where I put my fitbit.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, April 1, 2024
Good day Micro1117,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on March 19, 2024
Posted by: Mike
from Haverstraw ny
Expertise:Expert
I bought this to replace my garmin I've had for about 5 yrs, first one didn't come with a charger, went and exchanged for another. Battery life is horrible. Would not show my notifications constantly. I'd get 1-2 txt messages then nothing, same with email and ring camera. Was supposed to be a early birthday present for myself
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, March 21, 2024
Good day Mike,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" when you have some free time to learn more about managing your notifications. If you would like further assistance after reviewing the provided resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" when you have some free time to learn more about managing your notifications. If you would like further assistance after reviewing the provided resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 15, 2024
Posted by: Bomd
So many great features. I can leave home without my phone and still okay using just the wstch.
Written by a customer while visiting Samsung US
Customer Rating
4
battery life
on March 14, 2024
Posted by: Tlaquil
from Rohnert Park Ca.
Expertise:Intermediate
40 hour battery life?? maybe if you don't have any apps running and never look at the watch. I am charging at least once a day. I charged this morning at 9am it is 4pm and battery is at 50% . This is my first smart watch and I am used to exaggerated promises on almost all electronic. I like the device it has feature I have been looking for but 40 hours no way.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery
on March 12, 2024
Posted by: Hotrick007
from Euless, TX
This watch chews up the battery and spits it out for breakfast!! I have to charge it at least 4 times a week!! Yes I turned off the always on diplay and most other features. But whats the purpose of having all these fancy add on apps if you are spending most of your time charging the battery. I love the watch but I hate the battery. Samsung had to of know the battery would be an issue (for not lasting) and did nothing about it. The worst part about the watch is when you are not paying attention to when the battery needs charging (because all you get for notification is two vibrations and disappearing screen stating the battery mode is changing to conserve power) and the watch dies and then you charge the watch a day or so later, The watch has to be maually turned back on. you could out the watch back and wear it for most of the day and finally go to look at it, LOL, and the screen doesn't light up because you forgot to turn it back on!!
I would recommend this to a friend!
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, March 14, 2024
Hiya Hotrick007,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US