Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Average customer rating
4
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
134
4 Stars
34
3 Stars
26
2 Stars
13
1 Star
25
79%of customers recommend this product.
(
113 out of
143)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Posted by: Robert
from Austin, Tx
Verified Purchase:Yes
I have owned cheaper smart watches and didnt realize i much i was missing until i got my Samsung Watch6 Classic.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Veronica G
from Montevallo, Alabama
Expertise:Intermediate
Verified Purchase:Yes
By far the best smart watch I've owned! It's a beautiful watch. I've had other smart watches that were more sports-based and I wanted a watch that made me feel like I was wearing jewelry AND had all the features and more of my past smart watches. Bonus is that it syncs with my Galaxy S22 as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ace polo
from CA
Expertise:Expert
Verified Purchase:Yes
The battery runs out very fast unlike Galaxy 5. I traded my galaxy 5 with this glaxy 6 classic. Though i make sure most of serv8ces are off. Wonder did i made mistake ...
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, July 11, 2024
We're here to assist! Thank you for giving us your feedback on your Watch6 Classic. We're elated to learn that you're happy with the device's overall performance. Samsung offers a 12-month limited manufacturer’s warranty. If you need to make a warranty claim, it’s best to contact us so we can help guide you through the process. Let's take some steps to troubleshoot your device's battery first. The first thing we recommend doing is performing a diagnostic on your watch battery using the Samsung Members application. If it passes the test, you'll know the battery is in good condition. To do so, follow these simple steps: First, make sure your watch is connected to your phone, and then open Samsung Members. From the Discover tab, tap Diagnostics. Under the Connected device diagnostics section, tap Watch diagnostics. Now tap the individual test you want to perform. In this case, you will be performing the battery test. I will be attaching a link that will provide you with more options to troubleshoot. If this continues, please reach out to us at Samsung Support so that we can take further steps to rectify this. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ilene
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Love the watch and all the updates. Battery doesn't last but one day which is a disappointment. The size of the watch is perfect and easy to see.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: A Richie
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Love both new
Galaxy6 watches forms wife and me. Great displays and battery life. Charger needs longer cord and a stand.
Galaxy6 watches forms wife and me. Great displays and battery life. Charger needs longer cord and a stand.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: New User
Expertise:Expert
Verified Purchase:Yes
4 stars because batter life even with some features turned off is no mow that 2 days tops!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Long Time Samsung Fan
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
I love the new 43 mm galaxy classic. It is much smaller than the original 47 mm classic that I had from many years ago. I also like the newer mesh band which allows for an infinite number of fit settings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: BubbaOrion76
from Denver CO
Verified Purchase:Yes
The watch just does not consistently pick up my sleep. Instead it tells me to wear it at night--which i am doing. It just does not pick it up.
Because the battery life is so bad, I have to alternate between two identical watches, but the results are the same. Over the past 10 nights, the watch has missed my sleep five times. That is a terrible track record.
And even when it does record my sleep, much of the time it is not recording my blood oxygen.
Just very frustrated. That's a lot of money for inadequate results.
Because the battery life is so bad, I have to alternate between two identical watches, but the results are the same. Over the past 10 nights, the watch has missed my sleep five times. That is a terrible track record.
And even when it does record my sleep, much of the time it is not recording my blood oxygen.
Just very frustrated. That's a lot of money for inadequate results.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, July 8, 2024
Your feedback is always appreciated. Our aim is to provide our valued customers with the most satisfactory service and products. We see that you are looking to use your Watch6s Sleep Coaching feature. Samsung offers a 12-month warranty that covers your device from manufacturer defects. This warranty covers any defects in materials or workmanship under normal use. We urge you to check out the link attached to help set up your sleep monitoring features and tips to help make sure it works properly. If what you are experiencing continues, please reach out to us at Samsung Support so that we can further assist you. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US