Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Average customer rating
4
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
134
4 Stars
34
3 Stars
26
2 Stars
13
1 Star
25
79%of customers recommend this product.
(
113 out of
143)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Customer Rating
4
Function seems fabulous, finish not so much
on September 1, 2023
Posted by: ekgirl
from CA
I just received my new watch today, upgraded from the classic 4. I am already impressed with the larger display without the watch appearing to take up much more space on my relatively small wrist. So far, navigation between menus and tiles seems very quick and I am exciting about some of the new sleep tracking features. The USB-C charger is a nice upgrade and recharging seems much faster (only partially necessary after I spent a couple hours playing with the watch and settings). My one shortcoming at this point, I was EXTREMELY disappointed in the matte stainless steel finish on the side rather than the more polished finish throughout like it was on the 4. I like my watch functional, but I also to be able to put on a nice band and have it look more upscale for nicer events. It will be harder to achieve this look with this matte stainless steel finish. Please bring back the polished look for future models!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Don't forget, your watch must learn your habits
on August 31, 2023
Posted by: Jayda
from New Jersey
Expertise:Intermediate
I purchased the galaxy watch 6 for my wife from galaxy watch 3, & the galaxy S23 ultra for myself. I must say the latest watch is a great watch (galaxy watch 6), & a drastic improvement from my wife's old watch. I noticed that the battery life barely last more than a few hours. Upon further research I found out that the watch needs 3-4 days of machine learning, before watch is set to watch user's habits & use of their new watches. Before the watch is set in its machine learning time, prior to unlocking the full potential of watch battery life. I think that if Samsung trouble shooting personnel were fully aware of this fact, they can stave off all the angry people threatening to return such a gorgeous & marvelous watch.... just my 2 cents. Anyone reading this, just know that this is a great watch, but one must practice patience for the 3-4 days minimum for machine learning to set and one may then gain access to their watches full 2 day minimum battery. Or @ the very least 40hr standby time Samsung touts, concerning battery life for thier watches.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect review, 20 stars.
on August 31, 2023
Posted by: John
Perfect, but I've seen over 9 people. Robbing kills there, what's a tracker is Savul giants. Plus the bugs app and bug speech pattern for smart, bugs just my Types
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life
on August 31, 2023
Posted by: Nome
Terrible battery life..can't go a whole day without the battery draining!!! don't like the charger that comes with it either.
Response from Samsung USBy Debra, Social Commerce, September 5, 2023
Hello Nome,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How convenient is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How convenient is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on August 30, 2023
Posted by: abdo77
from Egypt
Expertise:Expert
it is an excellent device I promote it to buy it immediately
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love Love
on August 28, 2023
Posted by: stcooksey
Expertise:Expert
I've had it a week now and have NOTHING bad to say about it. 40+ hours of battery after the first 4 days. Not sure what the 5 hr guy has but I've had great battery life. Went to Facer and after a small issue I've download many faces. Love this watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very elegant watch. I highly recommend it
on August 28, 2023
Posted by: SteveInSoCal
from Los Angeles California
Expertise:Expert
I have had my Galaxy Watch 6 Classic for a week. I traded my Watch 5 Pro and for me it was worth the upgrade. I got the taupe band and it really looks nice. This is the most elegant watch Samsung has produced. I was concerned that a 47mm watch would be too large for my smaller sized wrist but that wasn't the case. I make my own watch faces that have black backgrounds and use less than 1.5% pixel ratio with Always on Display. I have had no problem getting 2 days on a charge. The only issue I have had is with FedEx shipping my return. It's been stuck at the Hutchins Tx location for 5 days.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just got it
on August 26, 2023
Posted by: Marty
I only gave it a 3 because I have only had the watch a few days. So far I like it. Battery live is really good. Better than my S3. The only thing I dislike about Samsung workout stuff is that it is lame. Samsung needs to be more on par with MapMyRun. But Samsung refuses to update their workout app and bring it current.
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Aloha Marty,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy WAtch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy WAtch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
Written by a customer while visiting Samsung US