Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Amazing speed
on June 1, 2025
Posted by: Johnm123
[This review was collected as part of a promotion.] I purchased those phone because I loved the watch so much. The speed is phenomenal. And the battery life is exceptional. And the Galaxy AI is life changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the overall functionality of this watch
on May 31, 2025
Posted by: CraziiJenn84
[This review was collected as part of a promotion.] This watch is awesome. The health sensors are almost spot on and it's multifunctional. I love how the galaxy a1 program automatically tracks and records your sleep cycles and provides insight to a better sleep and also allows you to get a better look into the benefits of getting enough healthy rest for your body to recover. I like that the galaxy a1 program automatically senses when you start a workout just incase you forget to start them sometimes thee rotating bezel is a cool feature and makes it easier to access land scroll thru all the information this watch provides about your health. The answer and calling feature is super easy to use as well as the messaging app. I also love that it's not to bulky and it's not overly heavy either. Wish the battery would be a little better cuz the watch does die rather fast if you have the sensors on read at the time setting. But I absolutely love love love this watch and would definitely purchase again. It does everything your phone can do plus so much more. Changeable faces, you can use it Bluetooth or connect wit the lte line. Has a water lock option so if you get it wet your good. Massive health recording options. Overall a must have watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the health monitoring
on May 31, 2025
Posted by: PoPanda76
[This review was collected as part of a promotion.] The heart rate monitor is super beneficial for me, along with the spo2.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on May 31, 2025
Posted by: Destro
[This review was collected as part of a promotion.] I absolutely love this watch I upgraded from the galaxy watch 3 and it's a huge improvement the battery life is amazing and the galaxy Ai is fantastic I also love the look of the watch I'm not a fan of square watches plus the durability is unreal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slick style
on May 31, 2025
Posted by: Ahmima
[This review was collected as part of a promotion.] Love face options. Let's me set mood when wearimg
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Hi there Ahmima,
Thanks for taking the time to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We're so happy to hear that you've been enjoying your Galaxy Watch6 Classic since unboxing it! If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We're so happy to hear that you've been enjoying your Galaxy Watch6 Classic since unboxing it! If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
Inaccurate
on May 31, 2025
Posted by: Likeit
[This review was collected as part of a promotion.] Doesn't always work great. Tracking is off for walking.
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Howdy Likeit,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
You can test the step count performance by walking 50 continuous steps on a straight path. Walk naturally. If the number of steps are not recognized correctly after walking 50 continuous steps, your watch will need service.
If you would like any further assistance or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
You can test the step count performance by walking 50 continuous steps on a straight path. Walk naturally. If the number of steps are not recognized correctly after walking 50 continuous steps, your watch will need service.
If you would like any further assistance or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome
on May 31, 2025
Posted by: Lokho69
[This review was collected as part of a promotion.] Galaxy AI to the Samsung Galaxy Watch 6 marks a significant step forward, transforming your smartwatch from a capable fitness tracker into a truly intelligent personal assistant. While not every AI feature found on the latest Galaxy phones makes it to the wrist, the integration of AI on the Watch 6 (via the One UI 6 Watch update) brings a host of exciting enhancements, particularly in health, wellness, and communication.
Health & Wellness Take Center Stage with AI-Powered Insights:
One of the most impactful applications of Galaxy AI on the Watch 6 is in the realm of health. The Energy Score feature is a standout, offering a comprehensive daily overview of your well-being by analyzing key metrics like sleep, activity levels, resting heart rate, and heart rate variability. This goes beyond simple data tracking, providing personalized recommendations to help you optimize your fitness routine, sleep patterns, and overall health. It's like having a miniature health coach directly on your wrist, helping you understand how your body recovers and performs.
Smart sleep tracking also gets a major boost with advanced AI algorithms, providing deeper insights into sleep quality. You can now track new metrics such as movement during sleep, sleep latency (how long it takes to fall asleep), and even respiratory rate. This level of detail empowers you to identify patterns and make informed adjustments for better rest.
For fitness enthusiasts, the new Race feature is a welcome addition, allowi
Health & Wellness Take Center Stage with AI-Powered Insights:
One of the most impactful applications of Galaxy AI on the Watch 6 is in the realm of health. The Energy Score feature is a standout, offering a comprehensive daily overview of your well-being by analyzing key metrics like sleep, activity levels, resting heart rate, and heart rate variability. This goes beyond simple data tracking, providing personalized recommendations to help you optimize your fitness routine, sleep patterns, and overall health. It's like having a miniature health coach directly on your wrist, helping you understand how your body recovers and performs.
Smart sleep tracking also gets a major boost with advanced AI algorithms, providing deeper insights into sleep quality. You can now track new metrics such as movement during sleep, sleep latency (how long it takes to fall asleep), and even respiratory rate. This level of detail empowers you to identify patterns and make informed adjustments for better rest.
For fitness enthusiasts, the new Race feature is a welcome addition, allowi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is terrible
on May 21, 2025
Posted by: Rocky
I purchased my Galaxy6 on April 3rd to stay in communication with my teenager in case of an emergency since I can't have my phone out while at work, however before I can get home the battery is already dead. I'm so disappointed, my galaxy 2 lasted just over years without any issues.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, May 22, 2025
Good day Rocky,
Thanks for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Various factors can be impacting your Galaxy Watch6 Classic battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch6 Classic battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Let us know if you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Various factors can be impacting your Galaxy Watch6 Classic battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch6 Classic battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Let us know if you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US