Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
If your running late it's your fault
on February 25, 2025
Posted by: Sickkid
[This review was collected as part of a promotion.] Never thought I would like this smart watch as much as I do. I didn't wear a watch before getting this one, keeps me on time and on track. Don't have to take my phone all the time set alarms on my phone or something in my calender and it reminds me through the watch. Not to mention can control the volume pause and play of videos take pictures with phone from watch. All around a great watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has made my life simpler!
on March 30, 2025
Posted by: MissMissy
[This review was collected as part of a promotion.] I'm an older lady that did not grow up with fancy watches or phones, therefore it takes extra time to learn how to use and maneuver on them versus the younger generation, but somehow Samsung made it all so seamless across all the apps and devices, that even the older folks can get in on the fun. This watch alerts me for calls and texts, but also notifies me about every single thing that happens on the phone too. It'll set alarms, play music, send emails, and even tracks my activity through out the day and the night. I especially like knowing that I slept like a sloth the night before. I use it to pay for my items without needing my physical card or even my phone. If you can think it, this watch can do it. It even takes photos and videos straight from my wrist. I sometimes find myself using it more than my phone because of work circumstances or if I am watching my grandchildren. At work, the watch gives me the freedom to glance at who's calling or messaging and deciding how I would like to respond. I am absolutely in love with my Samsung Galaxy Watch and tell everyone I know about it's endless features and why they should have one too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on April 1, 2025
Posted by: jjrowe
[This review was collected as part of a promotion.] Overall I enjoy the watch. Enjoy samsung products and ease of use when all products are samsung. Watch is sleek and enjoy the features. The operating system can lag at times and the battery life is very poor especially if the watch is used via lte or to stream music or use for workouts.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sleep tracking
on June 3, 2025
Posted by: Tan2005
[This review was collected as part of a promotion.] Love the sleep-tracking feature and see the sleep-score.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Don't need anything else
on June 5, 2025
Posted by: Jhood12
[This review was collected as part of a promotion.] Super easy and very bright easy to use. So many different watch faces to switch from you won't ever get board of the same one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall quality for this premium watch
on June 18, 2025
Posted by: JUL1TO
[This review was collected as part of a promotion.] This smartwatch with the "classic" style is the best fit for people like me, who like something unique and powerful, with good matching with any style. Galaxy AI functions add a powerful tools to this wearable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Major Disappointment
on June 28, 2025
Posted by: LoveSamsungjustnothewatch
[This review was collected as part of a promotion.] Pros: looks nice with sleek design
Cons: poor battery life, won't make it through 24 hrs-no longer integrates with Galaxy S24, the more useful apps you use, the shorter the battery life. With the basic apps and standard face, the battery rarely makes it through 8 hrs.
Very disappointing for the money. It hasn't moved for months.
Cons: poor battery life, won't make it through 24 hrs-no longer integrates with Galaxy S24, the more useful apps you use, the shorter the battery life. With the basic apps and standard face, the battery rarely makes it through 8 hrs.
Very disappointing for the money. It hasn't moved for months.
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch6 Classic battery offers up to 40 hours of life so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take the opportunity to review, "Reduced battery life on your Samsung smart watch" when you have the time to learn the various ways on how you can increase your watch's battery life. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch6 Classic battery offers up to 40 hours of life so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take the opportunity to review, "Reduced battery life on your Samsung smart watch" when you have the time to learn the various ways on how you can increase your watch's battery life. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
Worst watch I've owned from Samsung
on May 13, 2024
Posted by: Nikkiej
[This review was collected as part of a promotion.] I love Samsung and their watches that they have available. I was really excited when this upgraded watch came out and I purchased it. Unfortunately ever since having it I've been extremely disappointed. The watch battery literally only lasts for about 18 hours. I feel like I'm always charging my watch and not getting actual usage out of the watch. I have disabled so many apps and functions on the watch just to be able to have the battery last longer. What is the point of having a smartwatch if you can't actually use all of the functions available. I cannot wait to get rid of this watch and get a different one.
Value
1
Response from Samsung USBy Social Commerce, May 14, 2024
Hi there Nikkiej,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US