Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Great watch.
on September 8, 2023
Posted by: TommyTutone
[This review was collected as part of a promotion.] Love the classic look and the rotating bezel. Updated health, watch band, new look and new features. Samsung does it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy.
on September 8, 2023
Posted by: Snowman
[This review was collected as part of a promotion.] I have owned my Watch 6 Classic for several months now and it is the best so far. I love the new face with its clarity. The battery life is excellent along with the health reporting. If you are in the market for a smartwatch this one should be at the top of the list.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy watch 6 classic review
on September 8, 2023
Posted by: Treesa
[This review was collected as part of a promotion.] I love being able to read my texts and answer my phone on my watch. I also like all the health apps.it looks very sleek and I like the bezel too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice but laggy
on September 8, 2023
Posted by: Dughuze
[This review was collected as part of a promotion.] The watch looks great. I got the larger one and it is comfortable. The watch is really laggy and slower than my watch 4. Hopefully they will fix this with another update. Also, the battery life is not noticeably better than the watch 4. The GPS still stinks. Not sure why Samsung cant get this fixed. I think I would wait to see if they can fix the software before upgrading.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Howdy Dughuze,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. However, GPS on a Galaxy Watch Active2 may not be accurate or take longer (about 2-3 minutes) than usual to obtain your location if the watch is disconnected from your phone for more than a day. When you have the availability out of your busy day, please check out the article titled, "GPS not working properly on Samsung smart watch" to conduct some troubleshooting steps on your watch to help resolve what you have been experiencing. Your Samsung smart watch isn’t all cogs and gears - it’s wires, processors, data chips, and software! And just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! "Update software and apps on your Samsung smart watch" is another great article that is available to assist you in resolving what you are experiencing. Feel free to contact Samsung Support after reviewing the provided resources, if you would like any further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
https://www.samsung.com/us/support/answer/ANS00084622/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. However, GPS on a Galaxy Watch Active2 may not be accurate or take longer (about 2-3 minutes) than usual to obtain your location if the watch is disconnected from your phone for more than a day. When you have the availability out of your busy day, please check out the article titled, "GPS not working properly on Samsung smart watch" to conduct some troubleshooting steps on your watch to help resolve what you have been experiencing. Your Samsung smart watch isn’t all cogs and gears - it’s wires, processors, data chips, and software! And just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! "Update software and apps on your Samsung smart watch" is another great article that is available to assist you in resolving what you are experiencing. Feel free to contact Samsung Support after reviewing the provided resources, if you would like any further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
https://www.samsung.com/us/support/answer/ANS00084622/
Written by a customer while visiting Samsung US
Customer Rating
5
I love the return of the rotating bezel
on September 8, 2023
Posted by: 1111111
[This review was collected as part of a promotion.] I enjoy using the timer function when waiting for my laundry
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it!
on September 8, 2023
Posted by: Malideiter
[This review was collected as part of a promotion.] Can't lie, I've been a samsung fan for a very long time. I upgraded from my watch 5 to the 6 classic and I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Watch6 Classic
on September 9, 2023
Posted by: LoyalSamsungfan
[This review was collected as part of a promotion.] The Watch is great. I have purchased the Samsung watch every year. Unfortunately this year, the watch was not able to perform all its functions without upgrading my T-Mobile Plan. I always buy the LTE version to have it's own line. I have an older T-Mobile Cell plan and I needed to upgrade to their new plans in order to have this watch work by itself. I did not want to upgrade because I have a very good phone plan so now I'm using this watch as if it was a regular Bluetooth watch. Other than that (which is a big deal), its a very good watch.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey LoyalSamsungFan,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. When you have an available free moment, please take a look at the article titled, "Samsung smart watch and phone compatibility" for some great information that you may find beneficial in resolving what you may be experiencing with your Galaxy Watch6 Classic. I have linked it below for your easy access. Without having more information available regarding what you may be experiencing with your Galaxy Watch6 Classic and with not being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help troubleshooting your Galaxy devices. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082502/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. When you have an available free moment, please take a look at the article titled, "Samsung smart watch and phone compatibility" for some great information that you may find beneficial in resolving what you may be experiencing with your Galaxy Watch6 Classic. I have linked it below for your easy access. Without having more information available regarding what you may be experiencing with your Galaxy Watch6 Classic and with not being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help troubleshooting your Galaxy devices. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082502/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch
on September 9, 2023
Posted by: Samsung
[This review was collected as part of a promotion.] I love my samsung watch it has everything I need it’s gorgeous I have Apple Watch as well but samsung is something else
Value
5
Written by a customer while visiting Samsung US