Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
WOULD BUY AGAIN
on September 5, 2023
Posted by: Desiree
I pre-order the galaxy watch and have been using it for a few weeks now. while it does drain the battery fairly quick . I am in love with it. I'm a huge fan of the turning bezel. I love the look and feel of it. Do look at the size of your wrist because it is on the large side.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Don't upgrade if you have Galaxy Watch 5 Plus
on September 6, 2023
Posted by: Mperry
from Sammamish, wa
Expertise:Intermediate
I sent in my Watch 5 Plus for Galaxy Watch 6 classic 43mm. I should have kept Watch 5. Beyond bezel there is not that much new. I can hardly tell what is new. Auto detect cycling is back and that is good. Sleep coach interesting for a few days. And Watch 5 battery would last nearly three days with active usage. 6 Classic hardly can last 24 hours. Big disappointment. Almost same size watch, and terrible battery. I am just glad I did pay full price wit trade in. But I miss my Galaxy Watch 5 Plus!
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
2
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey Mperry,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
A reliable and capable design with a fresh face
on September 6, 2023
Posted by: Jaszair
from Oakland Park, Florida
Expertise:Intermediate
I've been very pleased with the performance of my new watch the last couple of months. It functions well, has all the features of my previous watch, a Galaxy Watch 4, and offers a bit more. The battery life is better than what I've been used to. For me, it will last about two days before needing a charge. My last watch would last nearly a whole day, so it's nice to have some extra capacity to work with. The features and software operate just as well as the previous Galaxy watches I've owned. Nothing stands out other than it's reliable and capable and ready when I need it. I can't ask for more than that except for looking over the new watch faces. I will say that I'm a fan of the rotating bezel and I'm glad it was brought back by popular demand. Samsung continues to make a good solid smart watch that I'll always enjoy wearing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeds my expectations
on September 6, 2023
Posted by: CHIPP
from Harlem
Expertise:Intermediate
Great customer service. Happy to have choose Samsung again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Health app for exercising
on September 7, 2023
Posted by: rpaz68
[This review was collected as part of a promotion.] When health app activates after 10 minutes of walking the app doesn't stay up you have to keep reverting back to hitting the little person walking to bring up the app the Galaxy 4 classic that we had even set on 20 seconds would continue to show the app as long as it was active have not been able to find a setting to correct this otherwise the watch is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Third Samsung Watch
on September 7, 2023
Posted by: ownerrep
[This review was collected as part of a promotion.] I use the watch for activity, sleep and health, particularly heart rate and ECG to detect A-Fib. Recommended by my cardiologist. Very helpful and can send recording of ECG to my doctor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has been awesome for me.
on September 7, 2023
Posted by: Chillchico
[This review was collected as part of a promotion.] This watch has probably been my 4th version of the galaxy watches. This is the best yet. The features are geared to exactly what I’m looking for. It’s comfortable as well as functional. The fitness tracking features aren’t 100%accurate but they give me a great idea of what direction I am headed with my health. It looks awesome as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent features and beautiful watch.
on September 7, 2023
Posted by: Peterock
[This review was collected as part of a promotion.] this watch is out of competition ! I can wear it as an elegant watch by changing the face and bad to an elegant one.... and also turn it into a sport watch when I go to the gym and take advance all all the nice features it has, such as workout routines track, and pulse taking etc...
Value
5
Written by a customer while visiting Samsung US