Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
3
It's good but....
on September 5, 2023
Posted by: Kell
from Denver
Expertise:Intermediate
I love most of the new features on the watch but the watch battery needs to be charged every other day vs the others last 3-4 days, I'm extremely disappointed in how it does the sleep stages primarily deep sleep(stupid thing only goes up to 20 minutes vs other watches have claimed about 2 hours average in my case). I may send this back but still debating.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Debra, Social Commerce, September 6, 2023
Hello Kell,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Only Lasts One Day
on September 5, 2023
Posted by: Randey
I am having trouble trying to understand why my Galaxy watch 6 classic barely makes it through the day starting from a full charge. My watch 5 Pro easily went two days with a full charge. I have looked everywhere on the internet trying to find out why and can find nothing that would tell me why my battery does not make it as long as they said it would. I've even deleted some programs I had on my watch 5 pro to see if it would give me more battery time and it does not. I am very disappointed with this.
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey there Randey,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
WOULD BUY AGAIN
on September 5, 2023
Posted by: Desiree
I pre-order the galaxy watch and have been using it for a few weeks now. while it does drain the battery fairly quick . I am in love with it. I'm a huge fan of the turning bezel. I love the look and feel of it. Do look at the size of your wrist because it is on the large side.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with choice
on September 4, 2023
Posted by: DEL0
from Phila suburbs
47mm silver with graphite sport band. Love the color combo. Upgraded from a Gear S3. Performs as expected. My only knock is the 20mm band vs a 47mm watch. A 22mm might have aestheticly given it a more balanced look but it's a nice looking watch for everyday occasions.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy upgrade
on September 3, 2023
Posted by: Allen
from South Dakota
Expertise:Intermediate
Excellent watch! I upgraded from the Galaxy 4 and absolutely love it! Bigger watch face, and higher quality graphics. I'm thrilled with the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like the samsung galxy watch6 classic LTE
on September 3, 2023
Posted by: 2cooljayy
[This review was collected as part of a promotion.] I like the samsung galxy watch6 classic LTE because it perfectly made and its easy to model and film videos from watch to phone and I love it also because it's my style and I feel like I should be able to review it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This watch has good features I love
on September 3, 2023
Posted by: Watch6Guy
[This review was collected as part of a promotion.] I love the health tracker on this device and also the battery life on the Watch 6 classic
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
“The Galaxy Watch 6 Classic has superb styling
on September 2, 2023
Posted by: kegeissler
Expertise:Expert
Galaxy Watch 6 Classic is one of the best-looking smartwatches I’ve worn for a while too. When I first used the smartwatch, I fell for the version with the black case and black strap. It’s classy, modern, and very watch-like.Samsung has nailed the “real” watch look with the Galaxy Watch 6 Classic.the only thing I found with this was the watch band was extremely difficult to remove and replace so I had to replace it with a different watch band.you have really short nails you're not going to be able to remove or replace this band easly extremely difficult
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US