Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
4
Basic, solid smart watch.
on June 18, 2025
Posted by: Hmmmmmm
[This review was collected as part of a promotion.] Enjoy being able to monitor things like heart rate and sleep. Battery life is not that great but I suppose it would be hard to put a big battery in a small watch like this.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Watch6
on June 18, 2025
Posted by: GalaxyWatchLoverCJ
[This review was collected as part of a promotion.] This watch provides all of the functionality that was missing in my old S3 Watch & Active 2 Watch. I love the ability to check the battery status of the battery of my Watch Phone & Earbuds at a glance. The compilations allow got great flexibility in customization of the watch face. I haven't had a single issue or complaints about it aside from the band not being tight enough on the wrist of a 200 pound man (insufficient holes in band).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on June 19, 2025
Posted by: Sixcents
[This review was collected as part of a promotion.] I didn't want a watch for a long time. I had a fitbit and when it died I decided I would try it. I am absolutely in love with it. Being able to answer calls, make calls. All thw apps on it, calendar, health, the ability to pause my music and fast forward, text. I can't imagine not having it now. I have tons on different bands and covers to protect thw screen that I can change whenever to match my outfit or just cause I want to. Thw battery is great, extremely easy to use. Love my watch!!!
Value
5
Response from Samsung USBy R&R Team, June 19, 2025
Greetings Sixcents,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. We're ecstatic to hear that your Galaxy Watch6 Classic has surpassed your expectations when it comes to a smartwatch! We love hearing how your device has become an integral part of your daily life! If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. We're ecstatic to hear that your Galaxy Watch6 Classic has surpassed your expectations when it comes to a smartwatch! We love hearing how your device has become an integral part of your daily life! If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
what went wrong?!
on June 19, 2025
Posted by: justkeli
[This review was collected as part of a promotion.] ive enjoyed using the features provided on this watch. very helpful. used for just over a year now. unfortunately, i had to retire it. this is only bc one day/morning, after a quick charge & restart, i returned it to my wrist & it would not stop beeping. at first i thought it would go away, but this was not the case. i tried 6 ways from sunday to make it stop. volume? - no. reset? - no. retart? - no. settings? - no. etcetera, etcetera..
so i honestly dont have a clue what occurred here, but i am just sick over it. ive since had to turn it off & hang up its hat. now, bc im broke, i keep lookin for the time on my wrist.. but theres nothing there. thanks samsung.
so i honestly dont have a clue what occurred here, but i am just sick over it. ive since had to turn it off & hang up its hat. now, bc im broke, i keep lookin for the time on my wrist.. but theres nothing there. thanks samsung.
Value
3
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Justkeli,
Thanks for taking the time to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Without having more information available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Without having more information available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 6 Classic
on June 19, 2025
Posted by: Myricknsa
[This review was collected as part of a promotion.] This watch does everything I need and then some. I have looked for different watch faces and ended up using 3 or 4 interchangeable faces. I love the accuracy of the watch and keeps track of weather accurately as well as the time. The battery also lasts good portion of the day. I teally have no complaints. It even handles phone calls without an issue. Thats just icing on the cake. Get one if you can. Ive had countless compliments plus realiable service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and comfortable
on June 19, 2025
Posted by: Deepu98
[This review was collected as part of a promotion.] Awesome...I like the bezel...to rotate..and very comfortable to wear...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 6 Smartwatch
on June 20, 2025
Posted by: METALEBARRON
[This review was collected as part of a promotion.] My first smartwatch... been a good experience... My only complaint would be the apps available to use with this watch... I'd like it if my security system app worked on it and a few others... I do enjoy having a watch again... reliable battery, smooth operation, and satisfactory storage space... works with Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's honestly okay
on June 20, 2025
Posted by: Natertot22
[This review was collected as part of a promotion.] Very good for checking time, and glancing at messages. Other than that, pretty poor experience as usual with galaxy watches. I love Samsung, but the watches have always been behind the game. Very laggy, and poor UI. Want to upgrade my watch, I just can't bring myself to buy into it.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Howdy Natertot22,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US