Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Watch6 is stylish and works as hard as I do.
on June 7, 2025
Posted by: MedicalAssistantSteve
[This review was collected as part of a promotion.] Using my smart watch has helped me in health care by improving my time management and putting information that I frequently use ( i.e. passwords) right on my arm and always within reach.
Galaxy AI, Bixby in this case, allows me ready access to web based information and can call out to other offices and clinics to make interdisciplinary patient care a real time reality. Coordinating on the go is impressive and helps me be a better clinician.
Galaxy AI, Bixby in this case, allows me ready access to web based information and can call out to other offices and clinics to make interdisciplinary patient care a real time reality. Coordinating on the go is impressive and helps me be a better clinician.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very useful watch, response time a bit slow
on June 7, 2025
Posted by: Kub888
[This review was collected as part of a promotion.] Have been using my watch for a while, pretty good. Only negative comment is that when I open up the wallet app, there is a noticeable lag after I do my code before the available cards show up. Would be great to have this happen faster as that is when everyone is waiting for me to pay.
Not sure if there is Galaxy Ai on the watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Battery Life needs work
on June 7, 2025
Posted by: BatteryHelp
[This review was collected as part of a promotion.] This is my second watch and the battery life is disappointing. Especially since I use basic features to keep it from draining. Im lucky if it holds for more than 24 hours.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not easy-to-use
on June 7, 2025
Posted by: Confusedbuyer
[This review was collected as part of a promotion.] It's been hard to work. Setting up the watch wasn't easy. I like the style. Wish it came in more colors. Sold piece .
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Hi Confusedbuyer,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on June 8, 2025
Posted by: Futurern26
[This review was collected as part of a promotion.] Love all the features the device has and very comfortable to wear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This watch over heats to much and the battery dieI
on June 9, 2025
Posted by: Palerider21
[This review was collected as part of a promotion.] I use the watch for the health apps on it and check my messages.
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Aloha Palerider21,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on maintaining your device within its perfect temperature threshold to avoid the possibility of overheating. If you would like further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on maintaining your device within its perfect temperature threshold to avoid the possibility of overheating. If you would like further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on June 10, 2025
Posted by: Eman0119
[This review was collected as part of a promotion.] Light weight easy to navigate awesome features easy to charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on June 10, 2025
Posted by: Datninja
[This review was collected as part of a promotion.] I use my watch for phone calls and exercise, also is good to use as a alarm.
Value
5
Written by a customer while visiting Samsung US