Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Galaxy Watch 6
on November 13, 2023
Posted by: SammyFan
[This review was collected as part of a promotion.] Great for keeping track of activities. Wish BP monitoring was turned on in the US - it'd make this watch perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life
on November 11, 2023
Posted by: mikey
I fell in love with the Watch for the first few days but after I realized that even with most features turned 'OFF', it just would not hold a charge for very long. (Maybe 20-24) hours. The 5pro has a much better battery life that is acceptable.
Response from Samsung USBy Social Commerce, November 13, 2023
Aloha Mikey,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features on the galaxy Watch 6 classic
on November 10, 2023
Posted by: EricAMG
[This review was collected as part of a promotion.] I love the sleep tracker on the watch 6 galaxy. My sleep pattern is all over the place as I work on planes so this helps to see how much sleep I'm getting on my layovers. I love the animation of the animals and the other features to help me relax right before bed time. BEST APP EVER!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best samsung watch EVER!!
on November 9, 2023
Posted by: J4ck97
[This review was collected as part of a promotion.] I hade to say that I wasn't sure about buying this model, but it definitely exceeded my expectations. At the beginning the battery life was poor but after the learning process was over (3 days ±), I saw a huge improvement in that aspect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thank you for bringing back this design
on November 8, 2023
Posted by: Itsricksung
[This review was collected as part of a promotion.] I love this design so much! Brings so much style. Love for battery, durability, & the smoothness. This is Samsung's best Galaxy Watch yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a keeper!
on November 4, 2023
Posted by: GaryGnu
from Coopersburg. PA
Expertise:Expert
This is the 5th smartwatch that I've owned. It is by far the nicest and best of the bunch. I have it paired to a Samsung phone. Everything works as what was advertised. The graphics are incredible. This watch is totally amazing in every way! The battery easily last through the day, with 50 percent left. YouTube was great with supplying me with tips and tricks. Now that I have this, I will never get another brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall A great upgrade
on October 26, 2023
Posted by: OreMags
from Oregon
Expertise:Intermediate
I finally traded in my Galaxy 3 due to the new rotating Bezel. I must say the quality of the screen/ picture is like night and day. I also like the improvements of the fitness tracker.
The new band is nice, Easier on these older eyes.
The new band is nice, Easier on these older eyes.
Its been a couple weeks and although it lasts longer the my Galaxy 3 its not 40plus hours. Maybe 34 on a day i dont swim and use the tracker. I do miss my old watch face. Perhaps as I become more familiar with the new design I will appreciate the upgrades like tapping on the face to get to a app.
Overall I am quite happy with my upgrade.
Overall I am quite happy with my upgrade.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage GPS
on October 25, 2023
Posted by: Jakk
Expertise:Expert
GPS is totally unreliable, often will not connect at all without a Wi-Fi connection, rendering it pretty much useless as a “fitness” watch, much less an “adventure” watch you might depend on for directions.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 26, 2023
Hi there Jakk,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Written by a customer while visiting Samsung US