Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Great battery life, east to use
on June 2, 2025
Posted by: MistyV
[This review was collected as part of a promotion.] This watch is very easy to set up, has several additional apps to choose from and is very easy to personalize. The battery lasts 2-3 days in between charges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great watch
on June 2, 2025
Posted by: Inkbaby76
[This review was collected as part of a promotion.] I love my Galaxy watch 6, tokeep track of steps, exercise, messages/ calls while I'm working, and to keep on top of my health. the battery lasts awhile, and it charges quickly. Not sure how i could use Galaxy AI with the watch, but willing to try! I do love the customizable watch face, with a picture of my cat lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad. Does what it's supposed to.
on June 2, 2025
Posted by: Raych92
[This review was collected as part of a promotion.] I switched to this watch from a Garmin, because I could number share with it. The watch is nice and comfortable. I did start getting random texts on it, that would never come thru on my phone. And it's not as customizable as my Garmin was. But all and all, im happy with the purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 2, 2025
Posted by: Love2014
[This review was collected as part of a promotion.] I love my watch and the features are great. The health portion is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch
on June 2, 2025
Posted by: Nicesty1
[This review was collected as part of a promotion.] I've purchased Samsung products for years, and I must say I've been very pleased with my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some Great Stuff/Some not so great stuff
on June 2, 2025
Posted by: Lillian
[This review was collected as part of a promotion.] At first I loved my watch. Other than receiving calls which I could not hear very well and texting being next to impossible. I found it very confusing to set up. Almost too complicated.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Greetings Lillian,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. If those options do not work, it may be necessary to contact your carrier for network options or activation support. Please check out, "Problems with call and text messages on your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Problems with call and text messages on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. If those options do not work, it may be necessary to contact your carrier for network options or activation support. Please check out, "Problems with call and text messages on your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Problems with call and text messages on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
I wear a Galaxy 6 Classic watch
on June 2, 2025
Posted by: Acs24u
[This review was collected as part of a promotion.] I bought this to help me lose weight. To keep track of blood pressure, steps, and heart rate. Yes, im an overweight guy. I used it in front of my doctor after taking my blood pressure and compared to the watch its pretty close to accurate. I do have to say the steps are wrong though. My job involves me operating a machine for 8-10 hrs a day. So there is no way I take as many steps as it says. My assumption is the vibration from the machine is causing the watch to think im walking. I also had problems with random phone numbers calling my watch and only my watch. Maybe I need to get with provider about that but its still strange.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Aloha Acs24u,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Inaccurate step counts on the Galaxy Watch6 Classic can stem from several factors, including inaccurate arm movement, improper sensitivity settings, and environmental conditions. Ensuring your watch is properly worn, sensitivity settings are adjusted, and the Samsung Health app is updated may help resolve step counting inaccuracies. Check out, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. If you would like anu further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Inaccurate step counts on the Galaxy Watch6 Classic can stem from several factors, including inaccurate arm movement, improper sensitivity settings, and environmental conditions. Ensuring your watch is properly worn, sensitivity settings are adjusted, and the Samsung Health app is updated may help resolve step counting inaccuracies. Check out, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. If you would like anu further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch
on June 2, 2025
Posted by: Justin1145
[This review was collected as part of a promotion.] Watch is active whenever being worn. Great feel and look, with durability still provided. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US