Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Love the health monitoring
on May 31, 2025
Posted by: PoPanda76
[This review was collected as part of a promotion.] The heart rate monitor is super beneficial for me, along with the spo2.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Inaccurate
on May 31, 2025
Posted by: Likeit
[This review was collected as part of a promotion.] Doesn't always work great. Tracking is off for walking.
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Howdy Likeit,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
You can test the step count performance by walking 50 continuous steps on a straight path. Walk naturally. If the number of steps are not recognized correctly after walking 50 continuous steps, your watch will need service.
If you would like any further assistance or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
You can test the step count performance by walking 50 continuous steps on a straight path. Walk naturally. If the number of steps are not recognized correctly after walking 50 continuous steps, your watch will need service.
If you would like any further assistance or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4
I love the overall functionality of this watch
on May 31, 2025
Posted by: CraziiJenn84
[This review was collected as part of a promotion.] This watch is awesome. The health sensors are almost spot on and it's multifunctional. I love how the galaxy a1 program automatically tracks and records your sleep cycles and provides insight to a better sleep and also allows you to get a better look into the benefits of getting enough healthy rest for your body to recover. I like that the galaxy a1 program automatically senses when you start a workout just incase you forget to start them sometimes thee rotating bezel is a cool feature and makes it easier to access land scroll thru all the information this watch provides about your health. The answer and calling feature is super easy to use as well as the messaging app. I also love that it's not to bulky and it's not overly heavy either. Wish the battery would be a little better cuz the watch does die rather fast if you have the sensors on read at the time setting. But I absolutely love love love this watch and would definitely purchase again. It does everything your phone can do plus so much more. Changeable faces, you can use it Bluetooth or connect wit the lte line. Has a water lock option so if you get it wet your good. Massive health recording options. Overall a must have watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed
on June 1, 2025
Posted by: Johnm123
[This review was collected as part of a promotion.] I purchased those phone because I loved the watch so much. The speed is phenomenal. And the battery life is exceptional. And the Galaxy AI is life changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Digital Watch
on June 1, 2025
Posted by: Maestro
[This review was collected as part of a promotion.] I use the watch for the sleep technology on this watch which is very comprehensive. It is nice to be able to answer the phone when you are not with the phone. Other that that I havent found the usefulness of this device. Unfortunately I have not found this device much more than an expensive watch
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Howdy Maestro,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic is an awesome purchase with its combination of classic design, rotating bezel for easy navigation, and a range of health and fitness tracking features. It also offers awesome battery life along with a user-friendly interface. If you would care to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic is an awesome purchase with its combination of classic design, rotating bezel for easy navigation, and a range of health and fitness tracking features. It also offers awesome battery life along with a user-friendly interface. If you would care to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 2, 2025
Posted by: NotFromTokShop
[This review was collected as part of a promotion.] Seems very durable although it tends to run down a lot faster when paired and minimal apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on June 2, 2025
Posted by: BobSacamano
[This review was collected as part of a promotion.] Does everything required of it. Perfect workout companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch! It's so helpful during my day
on June 2, 2025
Posted by: Chrisp
[This review was collected as part of a promotion.] This thing is awesome, it tracks everything I do and I love it! From swimming to cycling and running and even my sleep! Really helps me see how my body is recovering and how active I've been or need to be
Value
5
Written by a customer while visiting Samsung US