Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Awesome watch to have
on February 3, 2024
Posted by: AP1991
[This review was collected as part of a promotion.] The new Galaxy watch 6 offers an impressive blend of style and functionality. Its sleek design complements various outfits, while the vibrant display provides clear visibility in different lighting conditions. The battery life stands out, lasting a full day with regular use. The intuitive interface makes navigation seamless, and the diverse range of fitness features caters to both casual users and fitness enthusiasts. Overall, it excels in delivering essential smartwatch features with a stylish and user-friendly approach.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 15, 2024
Posted by: Bomd
So many great features. I can leave home without my phone and still okay using just the wstch.
Written by a customer while visiting Samsung US
Customer Rating
1
N/a
on April 30, 2024
Posted by: Kelly
Ive had the 6 for several months and the batteey life is less than 24 hours. There is no way to build a step count or physical daily account.
Response from Samsung USBy Social Commerce, May 2, 2024
Hi there Kelly,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your Watch6 Classic stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 Classic and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time available out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your Watch6 Classic stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 Classic and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time available out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Posted by: Connie S
from Illinois
Expertise:Expert
Verified Purchase:Yes
The watch was supposed to be for a woman and it was way too big for my wrist no matter what I tried. I returned it. So now you have my galaxy 4 watch as a trade in and the return of the galaxy 6.
Response from Samsung USBy Social Commerce, June 12, 2024
Salutations Connie,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that our customers have various wants and needs when it comes to choosing their Galaxy devices. This is why we have created such a vast product line to fill those various needs and wants. If the Galaxy Watch6 Classic feels too large for your wrist, perhaps the Galaxy Watch6 would be a better fit for you. Feel free to take a look at our other options that we have available that may be better suited for what you may be looking for in your next watch. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R960NZKAXAA
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that our customers have various wants and needs when it comes to choosing their Galaxy devices. This is why we have created such a vast product line to fill those various needs and wants. If the Galaxy Watch6 Classic feels too large for your wrist, perhaps the Galaxy Watch6 would be a better fit for you. Feel free to take a look at our other options that we have available that may be better suited for what you may be looking for in your next watch. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R960NZKAXAA
Written by a customer while visiting Samsung US
Posted by: Jack
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The health measure features are not as expected and was bulky
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, June 25, 2024
We appreciate you providing us with this feedback, Jack. We want to assure you that we are here to help. We see that you are contacting us in regards to the health measure feature on your Watch6. This device offers a wide array of features to track your health from sleep tracking and coaching to checking for irregular heart rate. I will be attaching a link that will provide you with more ways that you can get the most out of your Watch6. If you have any further concerns or inquiries, please reach out to us at Samsung support. -Kelvin
samsung.com/us/support/answer/ANS00092492/
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
samsung.com/us/support/answer/ANS00092492/
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Written by a customer while visiting Samsung US
Posted by: Foobar
Expertise:Expert
Verified Purchase:Yes
I bought this for blood pressure and blood sugar both which do not work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 1, 2024
It's great to hear from you, Foobar. We want to work with you so that you can get the best out of your Watch6. We would like to gather some more information regarding what you are experiencing. We would like for you to reach out to us at Samsung Support so that we can work toward a resolution. In the meantime, I will also be attaching a link to help troubleshoot the Blood Pressure Measurement and App on your Galaxy Watch. -Kelvin
samsung.com/ae/support/apps-services/troubleshooting-blood-pressure-measurement-and-app-issues-on-galaxy-watch/
smsng.us/Samsung-Support
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samsung.com/ae/support/apps-services/troubleshooting-blood-pressure-measurement-and-app-issues-on-galaxy-watch/
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery life
on August 13, 2024
Posted by: Sad1watchowner
[This review was collected as part of a promotion.] I was enjoying it for a week when the battery life started to diminish. 14 hours, 10 hours, 8 hours, 6 hours, and now its 4 hours. It doesnt last ling, doesnt do the. I also het phone calls from it, instead of my phone itself. Im so disappointed. Would be nuce to be able to use it full function with a galaxy AI.
Value
1
Response from Samsung USBy R&R Team, August 13, 2024
We appreciate you taking the time to reach out to us. Your feedback is essential as we continue to make improvements. We noticed you are interested in sharing your thoughts about the Watch6 Classic. Gain the knowledge you need to improve your sleeping habits with Advanced Sleep Coaching with the Watch6 Classic. Utilize your watch to schedule your bedtime, detect snoring, and monitor your sleep stages. Additionally, enhance your sleep experience with the new, lightweight Fabric Band for even more comfort. If you are experiencing shortened battery life on your watch, we recommend performing a diagnostic on your watch. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the attached link for additional options to help optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
1
Samsung watch 6 - Buy if you prefer frustration!!
on August 13, 2024
Posted by: BriBri
[This review was collected as part of a promotion.] Galaxy AI is no help on this watch. Sensitivity is lousy. Security is inconsistent. Buy this watch if you want a constant advertisment on your wrist.
Value
1
Response from Samsung USBy R&R Team, August 13, 2024
Your feedback is greatly appreciated! We love getting our customer's feedback. We see you are reaching out to share your experience with the Watch6 Classic. With the Watch6 Classic, you can enhance your appearance and improve your viewing experience with a 30% larger screen. The slimmer, rotating bezel allows easy access to apps, stats, and more. All this is encapsulated in a sleek silhouette with the sophisticated style of a classic watch. If you are having challenges with your watch sensitivity, we recommend adjusting the watch's touch sensitivity. On your watch, navigate to and tap Settings, and then tap Display. You can also access this by opening the Galaxy Wearable app on the connected phone, tapping Watch settings, and then tapping Display. Then select the option to adjust the Touch sensitivity. If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US