Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
3
A HUGE difference and step up.... BUT!!!
on September 16, 2023
Posted by: EgyptianGod
from New Carrollton, MD
Expertise:Expert
I've been a HUGE Samsung user for the past 19 years and I've had just about every phone, watch & earbuds that they came out with.... That being said I REALLY love the watch but there is a couple of features that I CANNOT say is good. 1st of ALL the battery drains SUPER FAST for ANY Samsung Watch. The watch battery lasts ONLY about half the day and that's just by wearing it. I find myself charging it up 2 times daily. I don't talk on it, message on it, play on it or use it out of normal notifications coming to it and checking the time. I've used the other Samsung Watches the same way and I could go 2 days on 1 100% FULL BATTERY charge. 2nd is the sleep tracking DOES NOT WORK AT ALL really. I can get a FULL 8 hour sleep in and it will NOT track the sleep at all. The other Galaxy watches you could take a 30 minute nap and when you wake up and check the watch that 30 minute nap will be recorded. I don't know if it has something to do with the software but Samsung you really need to look into these problems. OVERALL everything else about this watch is 100% good.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Hi EgyptianGod,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Check out the article titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you resolve what you have been experiencing with your health sensor functionality. Please do not hesitate to reach out to Samsung Support if you would like any additional assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Check out the article titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you resolve what you have been experiencing with your health sensor functionality. Please do not hesitate to reach out to Samsung Support if you would like any additional assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
4
Serves well when I use it and has some drawbacks
on November 13, 2023
Posted by: Daveatuniversity
[This review was collected as part of a promotion.] I needed a watch for my work and had the galaxy smart watches since they came out. The options to leave the phone at work and still be able to take care of things when needed is great. The functions are far more than the previous ones I have and always like to upgrade when I can. The glass is great too where it's the same as my others and has not broke when it gets hit. Using the ring comes in handy when wearing gloves because I can't hit the buttons from the gloves too thick in the winter. Battery time is ok and have to charge it up every day and when using as a phone? Well maybe charge up several times a day. The strap made of rubber does good and over time it changes. Will get to that later. Taking vitals is a good idea but I really don't care about that so I turn it off from the battery gets waisted from the constant checking. It's really a good watch. Now for the other. First. I wear a coat. The watch and band is really thick and gets caught at the end of my coat. Makes me feel uncomfortable and fight the watch instead of it being thin to slide under the cuff. The band since is rubber absorbs the oil from the skin and down the rad becomes such as like grabs my arm and hair and not move freely like it was when new then have to order a new band. Battery really gets drained and always have to carry the charger. When I have my phone with me saves on the battery. Sometimes I have to wear the watch on the bottom of my wrist because of the weight.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lame
on November 13, 2023
Posted by: Leme
https://www.samsung.com/us/watches/galaxy-watch6/buy/
Written by a customer while visiting Samsung US
Customer Rating
5
Love It!
on January 2, 2024
Posted by: Mr News
My first real smartwatch was the Watch3, bought refurb, and worked great. But when the 6 came out, and the rotating bezel returned, I traded in the 3. The Watch6 Classic is exactly 2mm wider, and the actual screen is bigger. It has more processing power, and feels snappier. The silver version looks great with my silver/black metal link band, the OEM black faux leather band looks good, but chafes. I get the same battery life I had on the previous version. I wear it from 10pm nightly to 8pm the next day, then charge from 8-10pm. I'm usually down to 55% by 8pm. I consider that excellent, as nightly charging is an easy habit. I really love the Watch6, and of course it helps to have a Samsung S23 phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 6 Great
on January 14, 2024
Posted by: Judy
Got my watch about 2 wks ago and I love it compared to others!
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful watch and number of features.
on January 15, 2024
Posted by: PRINCESS
from Richmond, VA
Expertise:Intermediate
I would love to have this style watch! Would be very beneficial to me.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Classic 6 watch
on January 18, 2024
Posted by: F15Mechanic
from Greensburg, IN
Expertise:Expert
There are a lot of reviews about battery drain. I always set a time every morning while watching the news to charge my watch. It always makes it to the following morning. If I jump in the shower at any time is a great time for a charge boost too. I exercise for 40 to 60 minutes a day and have notifications coming in throughout the day. Unlike the Fitbit I had the notifications work much better on this phone. I love this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TopNotch
on January 25, 2024
Posted by: Leatha
I love Samsung, Samsung makes the best of everything
Written by a customer while visiting Samsung US