Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
4
Product was great but battery life was not the bes
on December 27, 2023
Posted by: TSHOTOLAT
[This review was collected as part of a promotion.] Product is great and looks great.
But battery runs down faster than I expect.
Excited about using this for the next couple of years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Watch6
on December 27, 2023
Posted by: SamsungGuy1973
[This review was collected as part of a promotion.] I love my Galaxy Watch 6. I'm kind of a Samsung guy nowadays with my phone, tablet, buds, watch, and computer but I love how they all interact together.
The watch is great for keeping track of my activities throughout the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE THIS WATCH BUT IS NOT WATERPROOF!!!
on December 27, 2023
Posted by: JAMOORE
from ATLANTS
Expertise:Intermediate
JUST GOT THIS WATCH FOR CHRISTMAS! SECOND SAMSUNG WATCH! AMAZING, BEAUTIFUL WATCH! JUST BEWARE, THIS IS NOT WATERPROOF! NONE OF THE WATCHES ARE WATERPROOF! THERE IS ADDITIONAL INFO ON THE SAMSUNG DESCRIPTION! WENT SWIMMING AND SAMSUNG WATCH BIT THE DUST! TURNS ON AND KEEPS TRYING TO REBOOT! THAT IS WHY I GOT THE NEW WATCH!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on December 27, 2023
Posted by: 85125145
[This review was collected as part of a promotion.] My husband suggested I get a Galaxy watch 6, and I finally got one. It is very convenient to check texts, calls and emails as the size is perfect. The volume on the watch is also very good to hear ringtones, calls and messages. Lots of watch faces available to give this watch a new look. This watch has voice command and blue tooth capability. It was easy to pair with my vehicle and keeps my hands on the wheel. Features also can track your steps each day and your heart rate and sleeping patterns if I want to keep track of my fitness and health routines. There are so many features that I enjoy wearing it every day. The band is comfortable. The face protector is strong and makes this Galaxy watch 6 my favorite gift to myself this year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product has no battery life
on December 27, 2023
Posted by: Noreason
[This review was collected as part of a promotion.] Use for tracking steps and health. Battery life not what I expected:( was told at least 48 to 72 hours lucky to get 12 hours. Would think for the price you pay would be better. Want my old watch back.
Value
1
Response from Samsung USBy Social Commerce, December 29, 2023
Hi there Noreason,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Sometimes, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your schedule to learn more about how you can increase your watch's battery life. If you would like further assistance or if you have any questions after reviewing the provided resource, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Sometimes, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your schedule to learn more about how you can increase your watch's battery life. If you would like further assistance or if you have any questions after reviewing the provided resource, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy watch 6
on December 27, 2023
Posted by: Dres93
[This review was collected as part of a promotion.] Not please. I was very disappointed. I upgraded from a galaxy watch 3 only to find the battery doesn't last half as long and it seems to be a long delay for notifications.
Value
3
Response from Samsung USBy Social Commerce, December 29, 2023
Hello Dres93,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Sometimes, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your hectic schedule to learn more about how you can increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out the article titled, "Manage notifications on your Samsung smart watch" for a wealth of information that may help you resolve what you have been experiencing with your notifications. If you would like further assistance after reviewing the provided resources, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Sometimes, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your hectic schedule to learn more about how you can increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out the article titled, "Manage notifications on your Samsung smart watch" for a wealth of information that may help you resolve what you have been experiencing with your notifications. If you would like further assistance after reviewing the provided resources, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
Monitors pulse and sleep
on December 27, 2023
Posted by: Run2sleep
[This review was collected as part of a promotion.] Can talk on my watch while I'm out for a run. It monitors my pulse and my sleep. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery should last longer
on December 26, 2023
Posted by: jj2024
[This review was collected as part of a promotion.] Use it for steps, time, weather, texts, phone, etc
Value
4
Written by a customer while visiting Samsung US