Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
1
Poor battery life
on August 17, 2023
Posted by: joanie
from California
Expertise:Beginner
Bought this 2 days ago and really unhappy with the fact that it needed to be charged every 20-23 hours. It is a Galaxy Watch6 40mm LTC. Think I will return it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 18, 2023
Hi Joanie... We appreciate you taking the time to review the Samsung Galaxy Watch6 Classic. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. I've linked an article that should help with the battery of your watch. Please feel free to contact Samsung Support for additional assistance. Thank you for being the best part of Samsung. -Bethany
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest watch yet
on April 29, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] Greatest watch yet. Large screen increases functionality and visibility at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just got it
on August 26, 2023
Posted by: Marty
I only gave it a 3 because I have only had the watch a few days. So far I like it. Battery live is really good. Better than my S3. The only thing I dislike about Samsung workout stuff is that it is lame. Samsung needs to be more on par with MapMyRun. But Samsung refuses to update their workout app and bring it current.
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Aloha Marty,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy WAtch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy WAtch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
Written by a customer while visiting Samsung US
Customer Rating
5
Battery bad
on August 21, 2023
Posted by: Bluedolphin69
[This review was collected as part of a promotion.] The watch its great im use the samsung watch for long time and always check if any chance but still the same only i have issue with the battery i charge to 100 % any 3 hours later he drop to 40 % was bad before i have the watch 5 pro he work very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 6 Classic.... New,Improved, & Stylish
on August 26, 2023
Posted by: Fathertime99
from Atlanta ga/Ocala Fl/Morristown Nj
Expertise:Intermediate
Excellent device. I have had 2 previous versions/models and this one has easy become my new favorite
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's good but....
on September 5, 2023
Posted by: Kell
from Denver
Expertise:Intermediate
I love most of the new features on the watch but the watch battery needs to be charged every other day vs the others last 3-4 days, I'm extremely disappointed in how it does the sleep stages primarily deep sleep(stupid thing only goes up to 20 minutes vs other watches have claimed about 2 hours average in my case). I may send this back but still debating.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Debra, Social Commerce, September 6, 2023
Hello Kell,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
Traded my galaxy pro 5 for the classic 6.
on September 19, 2023
Posted by: Hasty45
[This review was collected as part of a promotion.] I now wish I hadn't traded in my galaxy pro 5 for the new classic 6 lte 47mm. The rotating bezel was put back on the new classic 6, but I really didn't miss it. Worked ok with just finger swipes. The battery is less powerful than the old pro 5 so you will charge up more frequently. My classic 6 constantly loses connection from my cell phone even standing right next to it. I usually have to restart the phone to get a connection back. Some new watch faces like the "Endurance" do not work correctly especially floor climbing. One time, the battery drained overnight after just fully charged about 7 hours prior. If the classic 6 needs a software update I hope it comes quickly. I use my old classic watch 4 which runs flawlessly even with the newer watch faces.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 20, 2023
Hey Hasty45,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life
on November 11, 2023
Posted by: mikey
I fell in love with the Watch for the first few days but after I realized that even with most features turned 'OFF', it just would not hold a charge for very long. (Maybe 20-24) hours. The 5pro has a much better battery life that is acceptable.
Response from Samsung USBy Social Commerce, November 13, 2023
Aloha Mikey,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US