Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
3
Band breaks off constantly
on December 31, 2023
Posted by: dsr2
Expertise:Expert
The band keeps popping off and after only a few days, repeated smashing into the street has my watch is all scratched and chipped.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Aloha Dsr2,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Written by a customer while visiting Samsung US
Customer Rating
4
Nice and not to much different.
on December 31, 2023
Posted by: Blackberry
[This review was collected as part of a promotion.] A lot like the other classics that I have own. Nothing is to different Samsung don't really change nothing on their new phones and watches that are to different from the last phones and watches.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Looks great!!!! And... that's about it....
on December 31, 2023
Posted by: Solame82
from Houston, tx
Expertise:Expert
I've own this watch for almost 3 months. Watch 6 classic 47mm. Out of the box , it worked great minus the poor battery life. I was only getting about a day of battery life. After turning off always on display and a few other features , it went up to 2-2 1/2 days. Fast forward 2-3 months the battery life has gone down to 1- 1/2 days with no changes to the watch. The watch has the latest update. Other issue has started now, my watch no longer allows me to see my sleep data on the watch. Rather disappointed with samsung. They either don't want to fix the ongoing issues with the watch or they just don't care.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Solame82,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Great health features.
on December 31, 2023
Posted by: HighPressure
[This review was collected as part of a promotion.] I bought the Galaxy Watch 6 Classic 47mm because I wanted a watch that would link to my Samsung 22+ Smartphone. So far, I love it, my therapist had been bugging me to get my blood pressure checked but I am not one to go to the doctors office unless they have to put me back together. Anyway with the health app and looking at my heart rates and bpm, I am going to make an appointment, she was right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Helps with on the go task.
on December 31, 2023
Posted by: Valhalla
[This review was collected as part of a promotion.] Able to to talk thru it, and get notifications. Up to date weather.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits nice and easy to use
on December 30, 2023
Posted by: Hen2hen
[This review was collected as part of a promotion.] Super easy to use and doesn't feel heavy on my arm really forget that it's even there
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall watch with amazing features
on December 30, 2023
Posted by: JCisthegoat
[This review was collected as part of a promotion.] Integrating my watch into my daily life was so easy, working out is much easier now the watch has advanced fitness capabilities that can handle any workout, not only that but also keeps track of your health. My favorite part of the watch is the rotating bezel if you dont want to navigate by touching you simply turn thr bezel.The watch does not loose its classic elegant look whether you are an adventurer or just want the watch for daily use it will exceed expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best purchase l have ever made.
on December 29, 2023
Posted by: Flexsmile501
[This review was collected as part of a promotion.] I love this Galaxy Watch6 classic LTE.
It has a great featuring.
It is really convenient for my needs, such as reading, and send messages from my watch without use my phone, Listen to music, and last but not the least, I love it , because of its capability to use as a remote while taking family photos through my Samsung phone.
Galaxy watch6 LTE facilitates the process of taking my family Christmas's photo this time so thankful.
I would recommend it to anyone who wants an easy access to their phone without using their phone.
It has a great featuring.
It is really convenient for my needs, such as reading, and send messages from my watch without use my phone, Listen to music, and last but not the least, I love it , because of its capability to use as a remote while taking family photos through my Samsung phone.
Galaxy watch6 LTE facilitates the process of taking my family Christmas's photo this time so thankful.
I would recommend it to anyone who wants an easy access to their phone without using their phone.
Value
5
Written by a customer while visiting Samsung US