Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
3
Hmmmmm
on January 6, 2024
Posted by: Banana1978
I really love this watch. But.... for some reason I cannot get a consistent notification vibration. It will vibrate sometimes and other times it will not.
Response from Samsung USBy Social Commerce, January 8, 2024
Hey there Banana1978,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch wears well and it looks expensive.
on January 3, 2024
Posted by: Willisgalaxy6
[This review was collected as part of a promotion.] I wear my watch for the health and tech features. The functions are truly awesome and the bezel is a plus. Not to mention that this watch wears extremely well and I get compliments all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Classic watch 6
on January 2, 2024
Posted by: Fancysadie
[This review was collected as part of a promotion.] Personally, my husband and I aren't very happy with our new watches. They don't keep a long charge one day and the other day you might get almost a full day charge. My husband's is doing better after we sent it back. I already had to send my back and get the motherboard replaced. My husband has the very 1st Samsung watch. It's charge lasts longer than the new ones. I already barely have anything running on it or getting notifications. Other than the charging issue I like the band setup. You don't have to deal with the band slipping into a small band. The extra band slips under the band.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Howdy Fancysadie,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience afterwards. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience afterwards. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING EXPERIENCE
on January 2, 2024
Posted by: AFSROSAS
[This review was collected as part of a promotion.] THIS DEVICE IS PERFECT FOR EVETHING. YOU CAN USE IT TO CHECK YOUR HEALTH AND STILL FOLLOW YOUR ROUTINE. JUST PERFECT!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It!
on January 2, 2024
Posted by: Mr News
My first real smartwatch was the Watch3, bought refurb, and worked great. But when the 6 came out, and the rotating bezel returned, I traded in the 3. The Watch6 Classic is exactly 2mm wider, and the actual screen is bigger. It has more processing power, and feels snappier. The silver version looks great with my silver/black metal link band, the OEM black faux leather band looks good, but chafes. I get the same battery life I had on the previous version. I wear it from 10pm nightly to 8pm the next day, then charge from 8-10pm. I'm usually down to 55% by 8pm. I consider that excellent, as nightly charging is an easy habit. I really love the Watch6, and of course it helps to have a Samsung S23 phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch if you hate it return it
on January 1, 2024
Posted by: Anonymous
from Queens
Expertise:Expert
i see all the bad reviews completing about battery drain. I turned off AOD and raise wrist to wake watch. i set the display on adaptive. be careful which watch face you pick too bright or too much live movement will drain the battery. I get 2 full days and 3 full nights. I set up DND and sleep mode for overnight. Saves power and doesn't wake you up. i went from the watch 5 pro. it was a little thick and heavy. Battery life was a half day better, but the sensors were not as good. So complained about lag. i have never experienced lag the watch is super responsive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressed
on December 31, 2023
Posted by: Odie0260
[This review was collected as part of a promotion.] I have put off buying a smart watch for a long time. I finally pulled the trigger and I am really glad I did. The Samsung Galaxy series was a given. I own multiple Samsung products throughout my house and I have always been happy with the quality and service. I saw a lot of reviews talking about dissapointing battery life of the watches but that has absolutely not been a problem for me. With the proper settings and the device learning my battery usage has actually gotten better as time has gone on. I truly love the health monitoring of my watch. The styling is great and the rotating bezel is a great feature. I love being able to change the face from simple and elegant to complex and informative. The options really are endless. My only regret is not buying one sooner. I am now a believer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost the perfect Smartwatch
on December 31, 2023
Posted by: Blackstar9000
[This review was collected as part of a promotion.] I dont do many product reviews as many are worth my time. However, the New Samsung Galaxy Watch 6 Classic has really been a true companion with more features than advertised. Its almost like Samsung read my mind on its previous versions and set ok..we will put as much as we can into this one, and bring back the rotating bezel with a better and bigger screen.
I had other smart watches before including the 3rd Galaxy watch and i really enjoyed how neat it was to make full phone calls and watch YouTube from your wrist. It had a overheating issue that made it pretty hard to use after several updates and my favorite apps got removed or were disabled...no good. But the 6 classic took the best parts of the 3 and added key quality of life fixes and many new and advanced applications with better battery life and a fully functional web browser that allows total internet freedom. Samsung has streamlined the configuration of the software. Going from calls to apps to videos and even listening to music has never been faster or easier. I also love the upgraded samsung health options. The BMI calculator is actually pretty accurate, blood pressure monitor has helped a lot, and the sleep app is my favorite since its a real issue for me.
The only real downside is the lack of new 3rd party apps to bring the power users back since support for those old apps is gone or removed. This is not a deal breaker at all, and i still really enjoy my watch far more than anything apple has done. Get one!
Value
4
Written by a customer while visiting Samsung US