Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Glad the bevel feature was kept from previous mode
on February 5, 2024
Posted by: MAC147
[This review was collected as part of a promotion.] I try to be healthy and the time, steps and calorie feature is great for increasing and maintaining activity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible does not connect
on February 4, 2024
Posted by: Desentz
from Michigan
Expertise:Intermediate
Brand new watch does not connect to new phone. Samsung has known about the issue and has not fixed it. Returning this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 5, 2024
Good day Desentz,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Without knowing the details of the phone that you are attempting to set up with your Galaxy Watch6 Classic, I have provided a few resources to help you resolve what you may be experiencing with connecting your devices. If you would like further assistance after reviewing these resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078020/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Without knowing the details of the phone that you are attempting to set up with your Galaxy Watch6 Classic, I have provided a few resources to help you resolve what you may be experiencing with connecting your devices. If you would like further assistance after reviewing these resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078020/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Watch I've ever had!
on February 3, 2024
Posted by: Aljorda1
[This review was collected as part of a promotion.] I use my watch a lot for work. I am a General manager at a coffee shop.
I also use it alot on the go if I am just listening to music Or just out and about. I love the convinence i get with it cause i dont always carry my phone. I rarely pull it out anymore since I have my watch. I upgraded from the previous Samsung Watch 4 and loved that as well. One feature I just discovered that I thought was really cool is that I could watch a YouTube video on my watch and scroll through shorts! So cool! I brag about it to everyone and recommend it all the time. I'm always trying to get my apple friends to switch cause of the great features I have. Thank you Samsung for always being Great!
I also use it alot on the go if I am just listening to music Or just out and about. I love the convinence i get with it cause i dont always carry my phone. I rarely pull it out anymore since I have my watch. I upgraded from the previous Samsung Watch 4 and loved that as well. One feature I just discovered that I thought was really cool is that I could watch a YouTube video on my watch and scroll through shorts! So cool! I brag about it to everyone and recommend it all the time. I'm always trying to get my apple friends to switch cause of the great features I have. Thank you Samsung for always being Great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on February 3, 2024
Posted by: Jenn
from Aberdeen, MD
I just bought the Watch6 and received it 3 days ago. I am disappointed with the battery life. Advertisement says battery will last 40 hours but in the 3 days I've been wearing it, that has not been my experience. I have had to charge it after less than 24 hours. Apparently to get the battery to last, you have to disconnect from using the Smart options such heart monitor and sleep coaching. I also don't understand how it can detect an irregular heartbeat if it has to be moved further up on the arm where I don't wear my watch.
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, February 5, 2024
Aloha Jenn,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch to have
on February 3, 2024
Posted by: AP1991
[This review was collected as part of a promotion.] The new Galaxy watch 6 offers an impressive blend of style and functionality. Its sleek design complements various outfits, while the vibrant display provides clear visibility in different lighting conditions. The battery life stands out, lasting a full day with regular use. The intuitive interface makes navigation seamless, and the diverse range of fitness features caters to both casual users and fitness enthusiasts. Overall, it excels in delivering essential smartwatch features with a stylish and user-friendly approach.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money!
on February 3, 2024
Posted by: diegoespi
from MA
Not quite happy with the watch though would be better then the watch4 nope same thing both are/were laggy both battery drain faster then i though if i could go 3 days with just a single charge and no lag i would keep it but im gonna return this.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, February 5, 2024
Salutations Diegoespi,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to check out the article titled, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch screen is slow, frozen, or not responding" when you have the free time out of your busy day to learn more about how to resolve what you have been experiencing with your Galaxy Watch6 Classic. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to check out the article titled, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch screen is slow, frozen, or not responding" when you have the free time out of your busy day to learn more about how to resolve what you have been experiencing with your Galaxy Watch6 Classic. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
This is why the galaxy watch 6 classic is best
on February 2, 2024
Posted by: Blue189
[This review was collected as part of a promotion.] The Galaxy Watch 6 Classic boasts an array of impressive features that make it a standout smartwatch in the market. Firstly, its timeless design seamlessly blends a classic watch aesthetic with modern technology, appealing to both fashion-conscious and tech-savvy users.
Equipped with a vibrant and responsive AMOLED display, the Galaxy Watch 6 Classic offers a crisp and immersive viewing experience. The rotating bezel not only adds a touch of elegance but also provides a convenient and intuitive way to navigate through the watch's various functions, enhancing user interaction.
Health and fitness enthusiasts find the Galaxy Watch 6 Classic to be a reliable companion. Its advanced fitness tracking capabilities, including heart rate monitoring, sleep tracking, and blood oxygen measurement, contribute to comprehensive health insights. The inclusion of various workout modes and water resistance further solidifies its position as a versatile fitness device suitable for various activities.
The integration with Samsung's ecosystem enhances the watch's functionality. Seamless connectivity with Galaxy smartphones allows users to receive notifications, respond to messages, and even control other connected devices directly from the wrist. The watch's impressive battery life ensures extended usage, minimizing the need for frequent charging.
For those seeking a smartwatch that combines style, functionality, and health tracking, the Galaxy Watch 6 Classic stands out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product allows for an easier work day
on February 2, 2024
Posted by: Glad77
[This review was collected as part of a promotion.] I love my watch, ever since I invested in the second galaxy watch, I make sure to upgrade when I can.
This device saves me with the ease of having my emails, contact and calendar at the ready. When working in the hospitality industry, remembering everything is a task itself. But boy i am so astound by this watch. I haven't had any issues and will continue to purchase new models in the future. I don't think I would be as productive without this handy device on my wrist!!!!
Value
5
Written by a customer while visiting Samsung US