Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Looks and Battery
on February 9, 2024
Posted by: Saggitare
[This review was collected as part of a promotion.] Coming from a GW4C, the look is definitely an improvement, with the thinner rotating bezel, larger screen, new watch band, and casing. The battery life is almost (if not) twice as good, so I'm not worried about charging it nearly as much as my previous galaxy watch. if I have any regrets, it's purchasing the black model over the silver one, since the silver model looks more unique.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get a lot of compliments from curious eyes
on February 8, 2024
Posted by: Frankym12
[This review was collected as part of a promotion.] This watch has a great look. It's one of the reasons I've been using Samsung for the over 5 years. Works great and cohesive function with smart things hub. My only gripe is the battery life has much to be desired with. It's better than the watch 4 it replaced, but could still be better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Battery Life
on February 8, 2024
Posted by: Spark
Expertise:Intermediate
The short time I've had this watch, it has given me tons of grief. The battery life they claimed was obviously a lie. I lost 15% in 1 hour. That sort of drain is ridiculous. It's already advertised as 20 hours LESS than the Watch5 Pro which is strange that a new generation would have less battery. If you had a choice between a 5 Pro and 6, go for the 5 Pro. Very disappointed in this.
Response from Samsung USBy Social Commerce, February 8, 2024
Salutations Spark, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
This version of the smart watch is perfect!
on February 7, 2024
Posted by: ercave1
[This review was collected as part of a promotion.] I use this watch to monitor my health, exercise, and sleep. I also have it setup so I can screen my work calls when I'm off duty so I can leave the work phone at home. It works better than prior versions. I just love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device
on February 6, 2024
Posted by: AnthonyP
[This review was collected as part of a promotion.] I love it the bezel is amazing a new favorite of mine and the amount of apps available is amazing I didn't even know I could check my Gmail from it but now I do I l9ve mine and I love how it seamlessly connects to my phone so I can answer texts and calls only with I could look things up with it from Google link the apple watch so far all I know is I can get samsung internet and Google assistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great functioning watch
on February 5, 2024
Posted by: TheGentlemanReview
[This review was collected as part of a promotion.] I enjoy all the features of this watch. I enjoy changing the faces to match events. The weather is there every morning! It last multiple days without charging. Even longer if I turn off functions. The health features are nice, they keep me active and reaching goals I set.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's so Slow.
on February 5, 2024
Posted by: Angel4ada
[This review was collected as part of a promotion.] I use the watch when I'm exercising. I don't like few things:
1. The watch battery is drained so fast when you use for listening music and tracking your exercising.
2. Is taking so much time when I want to do something else on the watch like exam if I would like to change the song is taking around 30 sec. If I would like to pause it is the same. When I get message and I lifted my hand is nothing I have to touch it.
3. I can't sync with Strava.
4. Evry time when I would like to use without phone for listening music I have to connect my Samsung buds manually.
1. The watch battery is drained so fast when you use for listening music and tracking your exercising.
2. Is taking so much time when I want to do something else on the watch like exam if I would like to change the song is taking around 30 sec. If I would like to pause it is the same. When I get message and I lifted my hand is nothing I have to touch it.
3. I can't sync with Strava.
4. Evry time when I would like to use without phone for listening music I have to connect my Samsung buds manually.
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Hi there Angel4ada,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. Of course, this all depends on how you use your watch! When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Oftentimes, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy schedule to learn more about how you can increase your watch's battery life. You can control your earbuds with your watch. Connect your earbuds directly to your watch or to the Galaxy Wearable app on your smartphone. 1. From Apps, tap Buds controller. 2. Follow the instructions to connect your earbuds. From the notifications screen, you have to tap your message to open it. For your convenience, I have linked your device manual below for your review. If you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. Of course, this all depends on how you use your watch! When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 Classic may be experiencing battery drain or have decreased battery life. Oftentimes, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy schedule to learn more about how you can increase your watch's battery life. You can control your earbuds with your watch. Connect your earbuds directly to your watch or to the Galaxy Wearable app on your smartphone. 1. From Apps, tap Buds controller. 2. Follow the instructions to connect your earbuds. From the notifications screen, you have to tap your message to open it. For your convenience, I have linked your device manual below for your review. If you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on February 5, 2024
Posted by: JanJanSam
[This review was collected as part of a promotion.] I previously had a Samsung Watch3, which worked well, and had great features that I used daily. I fought the upgrade because the 3 was still performing well. I received the Watch6 Classic as a gift, and I'm so glad I did. The screen is larger (but not too big for a petite wrist) and very clear. There are more apps and features. I've also noticed that the touch screen is much more responsive. So pleased with the upgrade!
Value
5
Written by a customer while visiting Samsung US