Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
1
Terrible
on March 19, 2024
Posted by: Mike
from Haverstraw ny
Expertise:Expert
I bought this to replace my garmin I've had for about 5 yrs, first one didn't come with a charger, went and exchanged for another. Battery life is horrible. Would not show my notifications constantly. I'd get 1-2 txt messages then nothing, same with email and ring camera. Was supposed to be a early birthday present for myself
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, March 21, 2024
Good day Mike,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" when you have some free time to learn more about managing your notifications. If you would like further assistance after reviewing the provided resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" when you have some free time to learn more about managing your notifications. If you would like further assistance after reviewing the provided resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful device
on March 17, 2024
Posted by: MarcyPitanga
[This review was collected as part of a promotion.] I bought the watch without much expectation but I was surprised by the capacity for tasks that can be performed with it. I like exercising and having all the time and calorie data. I can also have music control on my S23 and my tablet. I purchased 3 more bracelets to make a cool look. This is my first smartwatch and I really like the functions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 15, 2024
Posted by: Bomd
So many great features. I can leave home without my phone and still okay using just the wstch.
Written by a customer while visiting Samsung US
Customer Rating
5
Endless options !!
on March 15, 2024
Posted by: Yipman23
[This review was collected as part of a promotion.] Watch 6 classic , does not lag as your transition between the many different screens, which is amazing. The endless ability to customize and the compatibility to my phone makes owning this watch a joy . I can't tell you enough how functional and robust the features are. Job well done !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy watch 6 classic LTE
on March 14, 2024
Posted by: J1234C
[This review was collected as part of a promotion.] The watch provided a great number of features for any daily user from your steps to how you sleep.
For the average user you can maintain a routine with step count, Calories, and active time, stress count, sleep consistency with 90%+ accuracy.
For the more advance physical user you can track you medications, food intake, stress level, ECG, blood oxygen, BMI which I love.
Or just to control everyday samsung device from your watch including TV, phone, earbuds, or your cleaning robot if you are that lazy.
The watch have unlimited control potential, if only it wasn't limited by the battery life.
As a daily user I find that I have to charge the watch everyday, and that's with limited notifications and GPS usage.
As a advance user I find that the GPS would drain the entire 100% battery life within two hr of a hike.
I find it convenient enough to have limited usage and charging it every night before bed at around 50%. I look forward to a battery improvement.
For the average user you can maintain a routine with step count, Calories, and active time, stress count, sleep consistency with 90%+ accuracy.
For the more advance physical user you can track you medications, food intake, stress level, ECG, blood oxygen, BMI which I love.
Or just to control everyday samsung device from your watch including TV, phone, earbuds, or your cleaning robot if you are that lazy.
The watch have unlimited control potential, if only it wasn't limited by the battery life.
As a daily user I find that I have to charge the watch everyday, and that's with limited notifications and GPS usage.
As a advance user I find that the GPS would drain the entire 100% battery life within two hr of a hike.
I find it convenient enough to have limited usage and charging it every night before bed at around 50%. I look forward to a battery improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
battery life
on March 14, 2024
Posted by: Tlaquil
from Rohnert Park Ca.
Expertise:Intermediate
40 hour battery life?? maybe if you don't have any apps running and never look at the watch. I am charging at least once a day. I charged this morning at 9am it is 4pm and battery is at 50% . This is my first smart watch and I am used to exaggerated promises on almost all electronic. I like the device it has feature I have been looking for but 40 hours no way.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery
on March 12, 2024
Posted by: Hotrick007
from Euless, TX
This watch chews up the battery and spits it out for breakfast!! I have to charge it at least 4 times a week!! Yes I turned off the always on diplay and most other features. But whats the purpose of having all these fancy add on apps if you are spending most of your time charging the battery. I love the watch but I hate the battery. Samsung had to of know the battery would be an issue (for not lasting) and did nothing about it. The worst part about the watch is when you are not paying attention to when the battery needs charging (because all you get for notification is two vibrations and disappearing screen stating the battery mode is changing to conserve power) and the watch dies and then you charge the watch a day or so later, The watch has to be maually turned back on. you could out the watch back and wear it for most of the day and finally go to look at it, LOL, and the screen doesn't light up because you forgot to turn it back on!!
I would recommend this to a friend!
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, March 14, 2024
Hiya Hotrick007,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
Great product horrible battery
on March 10, 2024
Posted by: KeithM
[This review was collected as part of a promotion.] I love everything about it its under a month old and I'm charging 2 to 3 times a day because sleep tracker is important I will charge and by time I wake up its off on average I'm getting about 8 hours per charge
Value
3
Response from Samsung USBy Social Commerce, March 12, 2024
Hi there Keithm,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your Galaxy Watch6 Classic's battery life. If you have any questions afterwards or if you would like further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your Galaxy Watch6 Classic's battery life. If you have any questions afterwards or if you would like further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US