Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
3
Stunning wearable art, classic Samsung
on August 1, 2024
Posted by: LouderBones
[This review was collected as part of a promotion.] I started wearing a Samsung watch a few years ago to remind me to drink water. That big, rose gold model? Well I fell in love with the more masculine lines of the Classic 6 and finally upgraded.
I'm a mom, retired, and my favorite thing about my watch these days is not having to carry my phone around! I'm also a gamer, and I can tell my watch, "I'll call you back!" so much faster than answering the phone.
The Galaxy Watch 6, Classic is a fine device, but two things let me down that may have been fixable and I didn't follow through.
The Galaxy Watch 6, Classic is a fine device, but two things let me down that may have been fixable and I didn't follow through.
First, the selection of watch faces to install was almost nothing. I was crushed. But, the Galaxy store is - I quit looking. You may have better luck.
Second and worse, the battery. Once I started wearing it as a bracelet, I gave up. It's always dark. And the charger is a poor design it falls off of too easily. Ugh.
This watch is a stunner, and if I had not been missing my old watch so much, I might have tried harder asked for a new battery, et cetera. Even disappointed, I would encourage anyone impressed with the design, to take it for a walk. A smart watch is incredibly useful, after the learning curve, and Samsung is top tier.
Value
3
Response from Samsung USBy R&R Team, August 2, 2024
Thank you for reaching out to us! We appreciate your candid feedback. We noticed you were reaching out to let us know about your experience with the Watch6 Classic. We recommend checking out the link attached for options that should optimize your battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This watch was what I was waiting for!
on August 1, 2024
Posted by: LovetheBezel
[This review was collected as part of a promotion.] I love the turning bezel, but my older watch was getting outdated. This was the first Galaxy watch with the turning bezel and all of the amazing AI features to boot! Great upgrade from the original Galaxy watch I had. Definitely would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its connectivity is slow and it crashes too often
on August 1, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Poor bluetooth range connectivity and battery life as well. Swivel is stiff now and it crashes too often.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for sharing your feedback, Eduard. We always appreciate hearing from our valued customers as we strive to enhance our products and services. We noticed that you are reviewing the Galaxy Watch6 Classic. This smartwatch allows you to plan your bedtime, detect snoring, and track your sleep stages. Additionally, you can now enjoy even more comfortable sleep with the new superlight Fabric Band. However, we understand that you may be experiencing situations such as poor Bluetooth range, crashes, and battery drainage. We will provide some links to assist you in troubleshooting what you are experiencing and optimizing your Watch6 Classic's performance.
If you need any further assistance, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01209182/ (Bluetooth)
https://www.samsung.com/us/support/troubleshooting/TSG01003174/ (crashing)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
If you need any further assistance, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01209182/ (Bluetooth)
https://www.samsung.com/us/support/troubleshooting/TSG01003174/ (crashing)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around daily wearable
on July 31, 2024
Posted by: Bigcap216
[This review was collected as part of a promotion.] To start off since owning my watch 6 classic. I have been wowed many of times from a cosmetic point of view down to the internal components. The AOD helps me all the time with keeping up with time, weather, health stats and other usefull information at a glance. The watch 6 has a beautiful display that you can see clear in bright sunlight as well as in a low lite room. The rotating crown is a classic move bringing genuine watch features to electronic smart watches. The battery life isn't bad either with lite use a full battery would last me at least 2 days. The watch 6 classic has a user friendly UI that pretty straight forward when operating. While the processing chip pulls the whole operating system together into a near perfect smart watch you gotta day the watch 6 classic is as it's name states a classic to remember after its time; due to ingenuity, design; and elegance in style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features
on July 31, 2024
Posted by: Neecie
[This review was collected as part of a promotion.] I love everything about this watch. Its easy to use and not bulky. The only thing o dont love is the battery it seems to die quickly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 6 Classic
on July 31, 2024
Posted by: Tazrednam
[This review was collected as part of a promotion.] Love may Galaxy 6 Classic. Have had a Galaxy watch since the Frontier. Like the features and upgrades from previous versions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A watch but so much more!
on July 31, 2024
Posted by: Denny74
[This review was collected as part of a promotion.] My Galaxy AI watch is amazing except for the battery life. I always seem to have to give up steps or sleep records to charge the battery. I use the watch for health records, step tracker. AI for writing my book, the calculator, the calendar for reminders and to keep in touch with family. Love the AI features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Rasco
from Pocatello Idaho
Expertise:Intermediate
Verified Purchase:Yes
Overall it's a decent watch. My only issues are the short battery life and that my watch will not stay connected to my phone.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, July 31, 2024
It's great to hear from you, Rasco. Your feedback is greatly appreciated. We see that you are reaching out to us about your Watch6 Classic. It's great to see that you are happy with your watch with the exception of what you are experiencing with your battery. We understand the importance of having a long-lasting battery to be able to use features like sleep coach and heart rate monitoring. We will be providing a link below that should help you optimize your watch's battery life. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US