Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Happy with choice
on September 4, 2023
Posted by: DEL0
from Phila suburbs
47mm silver with graphite sport band. Love the color combo. Upgraded from a Gear S3. Performs as expected. My only knock is the 20mm band vs a 47mm watch. A 22mm might have aestheticly given it a more balanced look but it's a nice looking watch for everyday occasions.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on September 21, 2023
Posted by: JohnnyK
[This review was collected as part of a promotion.] Love that you can control with bezel. It looks great and is large enough to easily read.
Heck even the band is better than any I have had which is many.
The band is very easy to switch when the occasion comes.
Heck even the band is better than any I have had which is many.
The band is very easy to switch when the occasion comes.
The sound quality is very good and loud enough to hear clearly.
Ordered online and it was a good experience. It even came earlier than expected.
So glad I got this very smart watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This watch has no battery life.
on November 13, 2023
Posted by: Babygurl44
[This review was collected as part of a promotion.] I work two jobs and my watch doesnt make it through my first 6 hours. I chatge it every night. I plan on taking it back
Value
1
Response from Samsung USBy Social Commerce, November 17, 2023
Greetings Babygurl44,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Looks great!!!! And... that's about it....
on December 31, 2023
Posted by: Solame82
from Houston, tx
Expertise:Expert
I've own this watch for almost 3 months. Watch 6 classic 47mm. Out of the box , it worked great minus the poor battery life. I was only getting about a day of battery life. After turning off always on display and a few other features , it went up to 2-2 1/2 days. Fast forward 2-3 months the battery life has gone down to 1- 1/2 days with no changes to the watch. The watch has the latest update. Other issue has started now, my watch no longer allows me to see my sleep data on the watch. Rather disappointed with samsung. They either don't want to fix the ongoing issues with the watch or they just don't care.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Solame82,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
1
Extremely poor battery life
on August 25, 2023
Posted by: Stan
from Los Angeles
Expertise:Expert
I'm very disappointed. Cannot go through a single day without having to charge the watch at least once if not twice. Not using anything special.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Greetings Stan,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic's battery can last up to 40 hours so that you have enough power to do more of what you want in your day? When you're ready to power up your Watch6 Classic again, you can quickly charge it back up from 0% to 45% in just 30 minutes! How nice is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a look at the article titled, "Reduced battery life on your Samsung smart watch" when you have the uninterrupted time out of your busy day to learn more about how to increase your watch's battery life. I have linked the article below for your convenience. Please feel free to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us regarding your purchase, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic's battery can last up to 40 hours so that you have enough power to do more of what you want in your day? When you're ready to power up your Watch6 Classic again, you can quickly charge it back up from 0% to 45% in just 30 minutes! How nice is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a look at the article titled, "Reduced battery life on your Samsung smart watch" when you have the uninterrupted time out of your busy day to learn more about how to increase your watch's battery life. I have linked the article below for your convenience. Please feel free to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us regarding your purchase, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Don't forget, your watch must learn your habits
on August 31, 2023
Posted by: Jayda
from New Jersey
Expertise:Intermediate
I purchased the galaxy watch 6 for my wife from galaxy watch 3, & the galaxy S23 ultra for myself. I must say the latest watch is a great watch (galaxy watch 6), & a drastic improvement from my wife's old watch. I noticed that the battery life barely last more than a few hours. Upon further research I found out that the watch needs 3-4 days of machine learning, before watch is set to watch user's habits & use of their new watches. Before the watch is set in its machine learning time, prior to unlocking the full potential of watch battery life. I think that if Samsung trouble shooting personnel were fully aware of this fact, they can stave off all the angry people threatening to return such a gorgeous & marvelous watch.... just my 2 cents. Anyone reading this, just know that this is a great watch, but one must practice patience for the 3-4 days minimum for machine learning to set and one may then gain access to their watches full 2 day minimum battery. Or @ the very least 40hr standby time Samsung touts, concerning battery life for thier watches.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new upgrades and for sure the battery lif
on September 19, 2023
Posted by: Princess4Galaxy
[This review was collected as part of a promotion.] Fast Bluetooth to my Galaxy phone and Galaxy buds. Great track of your steps and exercise. If your not moving the display will show to get moving. What a great reminder to move around. The picture quality is clear to see on the gallery and when you get a text with a picture too. The one thing I really like is the talking on the watch when I'm driving and the easy access to answer and end the calls. The quick texting keyboard on the message let's you write back quickly. The music app. on the phone and watch is easy access to change a song or pause. The sllp mode let's you monitor your sleeping patter and your breathing and how long you sleep. That is a big plus from my old Galaxy watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabric band.
on September 20, 2023
Posted by: Nick92
[This review was collected as part of a promotion.] I had issues with leather hybrid band. It was scratchy I took it off all the time. But with the fabric band I only take it off in the shower. This is only because I do not want to get the band wet. The battery life is really good after it optimizes. I get nearly 52 hours on a charge withe everything enabled except AOD. Only issue I would say is the compass. It doesn't show north correctly even after calibration.
Value
5
Written by a customer while visiting Samsung US