Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5
Great smart watch
on July 16, 2024
Posted by: Tony love Samsung
from North Carolina
Expertise:Intermediate
I bought my Watch 6 Classic back in November of last year and just love it. The battery life on is great. I can go for 2 days before changing it again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SweetD
from Alabama
Expertise:Expert
Verified Purchase:Yes
Keep running hot while im on a call and will disconnect stati g its too hot
Features
2
Performance
2
Design
5
Value
5
Response from Samsung USBy R&R Team, July 18, 2024
Thanks for the outreach! We are always eager to assist our valued customers. We noticed you reached out regarding your Watch6 running hot. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have an optimal temperature range for peak performance. Although they may feel warm during activities like charging, this should not affect the device's longevity or functionality. It's important to note that Samsung offers a 12-month limited warranty for manufacturer defects covering parts and labor. Firstly, ensure that your device's software and apps are up to date with the latest version. I will provide a link that offers tips for keeping your device cool. If this persists, please contact Samsung Support so that we can assist you further. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (Device temp.)
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https://www.samsung.com/us/support/answer/ANS00076952/ (Device temp.)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Incredible watch! Much better than my previous one - Huawei GT2. The only problem is battery - 1-2 days vs 14 days... Only Bluetooth on, paying with Gpay. A lot of features and opportunities with them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Test
on July 19, 2024
Posted by: Test2
Test and test again. Am by we'll bed to I've cd we talk from ur ah hi ok
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Karen
Verified Purchase:Yes
Always great to work with Samsung. Your trade in prices and policies are great. The watch is beautiful and feels great on the wrist.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 6 Classic
on July 25, 2024
Posted by: Acatox
[This review was collected as part of a promotion.] Great battery, improved charger, great performance and the apps keep improving.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice watch, but useless
on July 25, 2024
Posted by: FrugalYankee
from North Carolina
Expertise:Expert
I bought this watch at the beginning of the year and was very excited to start a fitness journey being able to monitor my heart rate and heart rate recovery. Things we're going great until a recent update to the app that the watch uses. It now assigns a crazy maximum heart rate that throws off the heart rate zones. It even went into my stored workouts and ruined them by recalculating everything using heart rate zones that are way off. And there is no way to override the erroneous maximum HR it uses or fix all of my workouts. So it won't measure correctly while I'm working out and months of workout data are useless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, September 7, 2024
Hey! We appreciate you taking the time to reach out to us. Thank you for sharing your experience with the Galaxy Watch6 Classic. It’s great to hear that you were excited to start your fitness journey with its heart rate monitoring features. If you're encountering challenges with the step and heart rate tracking features on your watch, there are a few potential reasons why this might be happening. First, the watch band or strap may be too loose, which can disrupt the accuracy of the tracking features. You may want to consider adjusting the fit of the band to ensure it is securely in place. Another possibility is that the watch's software is not up to date. Software updates often include bug fixes and improvements to various functionalities, including fitness tracking features. Therefore, it's important to regularly recheck for and install any available updates for your watch. In addition to these potential causes, sometimes a simple reboot can help resolve intermittent issues with tracking features. Rebooting the watch can clear temporary software glitches and restore normal functionality. Check out the link provided for options to help resolve this. The link includes step-by-step instructions and troubleshooting tips to assist you in addressing the tracking feature challenges effectively. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect smart watch
on July 25, 2024
Posted by: Beth589
[This review was collected as part of a promotion.] I use my watch daily, it helps keep me on task with reminders and alarms. It also provides great insite on my sleeping habits.
The heart rate and O2 monitoring is what I most frequently review.
I love my watch. It's comfortable and looks nice too.
The heart rate and O2 monitoring is what I most frequently review.
I love my watch. It's comfortable and looks nice too.
Value
5
Written by a customer while visiting Samsung US