Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7 out of 5
4.7
(2,035 Reviews)
Open Ratings Snapshot
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product. 
(
119 out of 149
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
5 out of 5
5
This watch is great
on March 9, 2024
Posted by: Bigman
[This review was collected as part of a promotion.] I love the watch 6 classic its been a good daily wear for keeping how active I am and how much sleep I get its well worth the money and just love the fact that they got the rotating bezel back so good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better
on March 10, 2024
Posted by: KnightRider
[This review was collected as part of a promotion.] I've owned every version of the Samsung watch line from the very beginning and I think it just keeps getting better. I love the new included health feature Vo2 max monitoring and the more accurate location tracking. It helps me keep track of how much improvement I'm making during running and biking sessions. Its even helped me improve my sleeping habits withe sleep coach feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great product horrible battery
on March 10, 2024
Posted by: KeithM
[This review was collected as part of a promotion.] I love everything about it its under a month old and I'm charging 2 to 3 times a day because sleep tracker is important I will charge and by time I wake up its off on average I'm getting about 8 hours per charge
Value
3 out of 5
3
Response from Samsung USBy Social CommerceMarch 12, 2024
Hi there Keithm,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your Galaxy Watch6 Classic's battery life. If you have any questions afterwards or if you would like further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Poor battery
on March 12, 2024
Posted by: Hotrick007
from Euless, TX
This watch chews up the battery and spits it out for breakfast!! I have to charge it at least 4 times a week!! Yes I turned off the always on diplay and most other features. But whats the purpose of having all these fancy add on apps if you are spending most of your time charging the battery. I love the watch but I hate the battery. Samsung had to of know the battery would be an issue (for not lasting) and did nothing about it. The worst part about the watch is when you are not paying attention to when the battery needs charging (because all you get for notification is two vibrations and disappearing screen stating the battery mode is changing to conserve power) and the watch dies and then you charge the watch a day or so later, The watch has to be maually turned back on. you could out the watch back and wear it for most of the day and finally go to look at it, LOL, and the screen doesn't light up because you forgot to turn it back on!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social CommerceMarch 14, 2024
Hiya Hotrick007,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung galaxy watch 6 classic LTE
on March 14, 2024
Posted by: J1234C
[This review was collected as part of a promotion.] The watch provided a great number of features for any daily user from your steps to how you sleep.
For the average user you can maintain a routine with step count, Calories, and active time, stress count, sleep consistency with 90%+ accuracy.
For the more advance physical user you can track you medications, food intake, stress level, ECG, blood oxygen, BMI which I love.
Or just to control everyday samsung device from your watch including TV, phone, earbuds, or your cleaning robot if you are that lazy.
The watch have unlimited control potential, if only it wasn't limited by the battery life.
As a daily user I find that I have to charge the watch everyday, and that's with limited notifications and GPS usage.
As a advance user I find that the GPS would drain the entire 100% battery life within two hr of a hike.
I find it convenient enough to have limited usage and charging it every night before bed at around 50%. I look forward to a battery improvement.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Endless options !!
on March 15, 2024
Posted by: Yipman23
[This review was collected as part of a promotion.] Watch 6 classic , does not lag as your transition between the many different screens, which is amazing. The endless ability to customize and the compatibility to my phone makes owning this watch a joy . I can't tell you enough how functional and robust the features are. Job well done !!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not impressed
on March 28, 2024
Posted by: Micro1117
from Deerfield, Wisconsin
Expertise:Beginner
I used to have a fitbit. I could look at my steps every day and improve if I needed to. The past week, every night when I am going to bed it is exactly the same steps. HMMMM what are the odds. I like the watch face, however, the one I picked out does not stay. it changes randomly. I really cant remember why I wanted this watch. trying hard to find where I put my fitbit.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social CommerceApril 1, 2024
Good day Micro1117,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
many great features
on March 30, 2024
Posted by: donna
I bought the watch about 3 weeks ago and so far, love it other than mostly the battery drain and the strap. I have AFIB. It is wonderful for detecting this problem.
Written by a customer while visiting Samsung US
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