Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Average customer rating
4.7
(2,035 Reviews)
Rating breakdown 2,035 reviews
5 Stars
1,578
4 Stars
314
3 Stars
85
2 Stars
26
1 Star
32
80%of customers recommend this product.
(
119 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm LTE - Silver - (2023)
Customer Rating
1
Poor Battery Life
on February 8, 2024
Posted by: Spark
Expertise:Intermediate
The short time I've had this watch, it has given me tons of grief. The battery life they claimed was obviously a lie. I lost 15% in 1 hour. That sort of drain is ridiculous. It's already advertised as 20 hours LESS than the Watch5 Pro which is strange that a new generation would have less battery. If you had a choice between a 5 Pro and 6, go for the 5 Pro. Very disappointed in this.
Response from Samsung USBy Social Commerce, February 8, 2024
Salutations Spark, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4
Not your daddy's watch
on September 21, 2023
Posted by: MongooseOne
[This review was collected as part of a promotion.] I wear my watch all the time and even sleep with it. It lets me know when my heart rate is up and is great when I need to keep an eye on my stats. This is the first watch I have owned in twenty years. I find it helpful and useful when I lose my phone. It's a great watch but there's one flaw. I can't wear it all day Without having to charge it twice a day. I tried power saving as well as reducing all the normal apps used and notifications. Still, I have to charge it a couple times a day. Because I use it so much. If it gonna leave charge on connecticut energy that would be beautiful or solar power. All in all a Thumbs up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on September 22, 2023
Posted by: Galaxy4me
[This review was collected as part of a promotion.] I upgraded from the galaxy 4 to the 6 classic..im loving the bigger screen and the LTE function...my samsung galaxy universe is complete...buds pro 2...s22 ultra...s8 ultra...the galaxy rules
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade
on November 13, 2023
Posted by: Kenrat
[This review was collected as part of a promotion.] I primarily use my watch during business hours at work when itsnot feasible to pull your phone out constantly during meetings and trainings.. a quick Glace at your watch to let you know if it is a important call or message or not
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Underwhelmed
on August 21, 2023
Posted by: LongtimeGWUser
[This review was collected as part of a promotion.] Updated from Watch Classic 4. HR tracking is fine for walking, but keeps failing miserably on runs and weights. Sleep tracking is now horrid, and tells me i got no sleep when i slept like a rock--the 4 was way more on target. LTE only works fitfully. Bezel is back, but WAY slower than my old 4. Battery life isn't any better than my 4, though I have the 47mm . The 6 is pretty and easy to read; new watch faces feel like an afterthought. Wish I had my 4 back. Don't waste your money
Value
2
Response from Samsung USBy Debra, Social Commerce, September 1, 2023
Aloha LongtimeGWUser,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung Health data isn't syncing automatically between your watch and phone, you should check your network connection and make sure the app is updated. If your watch was set up without a phone, then your most recent activity is stored only on the watch, and you will not be able to view it on your phone. When you have the free time in your day, please take a moment to review the article titled, "Samsung Health data does not sync" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your data syncing properly. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. "Use automatic workout detection on your Samsung smart watch" is another great article filed with helpful information linked below, if you'd like to check that out. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to also check out, "Reduced battery life on your Samsung smart watch" to learn how you get optimize the battery life on your Galaxy Watch6 Classic. Feel free to contact Samsung Support after reviewing the provided resources if you would like any additional assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00083510/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung Health data isn't syncing automatically between your watch and phone, you should check your network connection and make sure the app is updated. If your watch was set up without a phone, then your most recent activity is stored only on the watch, and you will not be able to view it on your phone. When you have the free time in your day, please take a moment to review the article titled, "Samsung Health data does not sync" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your data syncing properly. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. "Use automatic workout detection on your Samsung smart watch" is another great article filed with helpful information linked below, if you'd like to check that out. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to also check out, "Reduced battery life on your Samsung smart watch" to learn how you get optimize the battery life on your Galaxy Watch6 Classic. Feel free to contact Samsung Support after reviewing the provided resources if you would like any additional assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00083510/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 6 classic
on September 17, 2023
Posted by: Jacko03
[This review was collected as part of a promotion.] I'm really glad samsung bring back the rotating bezel and man the battery life is great. What more can you asked for. I love my new watch. Go samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Only Lasts One Day
on September 5, 2023
Posted by: Randey
I am having trouble trying to understand why my Galaxy watch 6 classic barely makes it through the day starting from a full charge. My watch 5 Pro easily went two days with a full charge. I have looked everywhere on the internet trying to find out why and can find nothing that would tell me why my battery does not make it as long as they said it would. I've even deleted some programs I had on my watch 5 pro to see if it would give me more battery time and it does not. I am very disappointed with this.
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey there Randey,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage GPS
on October 25, 2023
Posted by: Jakk
Expertise:Expert
GPS is totally unreliable, often will not connect at all without a Wi-Fi connection, rendering it pretty much useless as a “fitness” watch, much less an “adventure” watch you might depend on for directions.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 26, 2023
Hi there Jakk,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Written by a customer while visiting Samsung US