Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
277
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
32
85%of customers recommend this product.
(
176 out of
206)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
high quality air at your home
on July 31, 2023
Posted by: kim86
from St Paul
Gender:Male
[This review was collected as part of a promotion.] I live in Minnesota and recently the air quality got worse since there are forest fires next to the Canadian border. This Shark Air Purifier unit gives you more than an average home air purifier. It's not just high performance up to 1200 sq ft, smart technology, real HEPA filter and so on. It is a quiet, powerful and well designed unit. I recommend it for every household especially if you are sensitive to the air quality in your living space.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great for a large room
on September 14, 2023
Posted by: jbubman
Gender:Female
[This review was collected as part of a promotion.] My living room is open concept and usually I need multiple air purifiers for this room. This one can handle the job. You’d be surprised how at how much normal cooking with a gas stove can impact indoor air quality. This unit gives you a lot of information about what type of air pollution you are experiencing as well as the air quality. I like to use on “auto” mode so it’s set and forget. It has been set up for months now and still works great. Haven’t had to do anything!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Shark is getting recognition!
on July 28, 2023
Posted by: parkerdog
from illinois
Gender:Male
[This review was collected as part of a promotion.] The Shark NeverChange™ Air Purifier MAX is another air purifier in the shark line up. I use it in my kitchen like others to help remove cooking odors. My problem is my house has a fairly open floor plan so the filter is probably undersized for what I am expecting it to do. Also the name of this filter is a little misleading because eventually you will have to change a filter. Until then you have to keep cleaning the pre-filters so it's all a trade off. In the machines defense I have a woodshop in the basement so I am expecting it to do probably more than it is able to do because of the dust.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
If never is 3 months then the name fits!
on June 23, 2024
Posted by: Melanie2024
Not even 3 months and filter needs replaced. My Shark Never change air purity did not work as advertised. It has been less than 3 months and it quit filter and needed a new filter.
Response from sharkninja.comBy SharkNinja, June 24, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry about this; this definitely should not be the case. Could you please give our team a call at 1-855-427-5127? We’d love to provide some support with this.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry about this; this definitely should not be the case. Could you please give our team a call at 1-855-427-5127? We’d love to provide some support with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
WASTE of Money
on September 21, 2025
Posted by: AussMom
from Wisconsin
Gender:Female
I am so incredibly disappointed with this purchase. I spent a lot of money purchasing this item (air purifier Max) and two smaller ones for our home. We have three long hair doggies (border collie and Aussies) that leave a lot of hair and dander. It is a lot of work to keep the home clean and our allergies at bay. I was researching ways to keep the home cleaner and us healthier and everyone recommended air purifiers, so I went with a brand I trust. I also have two shark vacuums. There has been ZERO improvement in the quality of the air in our home. There has been no reduction in the amount of dust in the home. No reduction in the amount of pet hair in the home. I'm still having to do just as much manual cleaning now as I did before we purchased them. It always says 100% air quality unless we're cooking something particularly smelly then it does kick on for a bit. I purchased this at the end of June - so three months later and the filter says it's at 78% already. I know never change doesn't mean never - but I was hoping for more than a year out of it. I feel like this would indicate that there is SOMETHING being done, but I am not seeing it. I check the filters regularly and despite there being plenty of hair in the home (yes, even with vacuuming regularly) and there's just about none in the filter. I'm not sure what this purifier is even doing for us and I wish I could send them all back.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 23, 2025
Hi AussMom, Thank you for taking the time to leave a review and share your experience with the Shark Air Purifier Max and the smaller units. We are truly sorry to hear that you have not seen the improvements you were hoping for, especially after investing in multiple units and trusting our brand to help with your home’s air quality and your family’s health. We understand how challenging it can be to manage pet hair and allergies, and we know how disappointing it is when a product does not meet your expectations. Your feedback is very important to us, and we want to help make this right. If you have not already done so, we recommend reaching out to our customer care team so we can better understand your situation and offer further troubleshooting or support. We are here to help and want to ensure you get the best possible performance from your air purifiers. Please feel free to contact us at 1-855-427-5127. Our hours of operation are Monday through Friday from 9am to 9pm EST, and Saturday from 9am to 6pm EST. Kind regards, Shark Home US
Written by a customer while visiting sharkninja.com
Customer Rating
5
THIS AIR PURIFIER MAX IS A LIFE SAVER!!!
on August 2, 2023
Posted by: Anonymous
from Ona wv
Gender:Female
[This review was collected as part of a promotion.] I have been on the market for a air purifier for a I have been on the market for a air purifier for a few years now as the little ones just does not do what I need it to do as I am in a big house. I came across the shark air fuser map and after reading all of the reviews I thought why not I’ll give this product a try and I am so glad that I did so ! This air fuser max has completely changed not only my life, but also my families lives as well. Me and my family and my children all suffer with asthma and breathing problems so with that being said, we live in West Virginia where the air is not the best and it’s humid most of the year so having good air is a must for us!! we have currently 3 to 4 air purifiers in the house and the air is still around “ fair “. So when I got this in the mail, I was extremely happy as it says it covers around 1,400 ft.² which is perfect for us as we live in a 2-story house. This is 8 now and we all feel so much more better than usual!! we all have severe allergies, so with this air purifier we are all breathing so much better we are not coughing nearly as much as we did just two weeks ago. We usually cough and sneeze all day long so this really has not just only improved our lives, but that’s also has improved our health as well as I have my parents and grandparents that live with me! I truly cannot believe how amazing this product is not even having it in my house for two weeks in our health is just improving!! I myself and my friends has already told most of our family and friends that also have the health conditions as we do that they need to purchase this as soon as possible! I am so glad I decided to review the reviews on this product because if I didn’t, I would’ve never known how amazing this truly is! I rate this air purifier a 10 out of 10 any day!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Shark Clean Air Purifier Review – Powerful but Roo
on February 21, 2025
Posted by: Keinnovation
from Biloxi, MS
Gender:Male
After a month of using the Shark NeverChange Air Purifier Max, I’m impressed with its performance. It’s a powerful unit with some standout features, but there are also a few things I wish were different.
Performance – Impressive Air Cleaning Power
One of the biggest reasons I chose this purifier was its ability to clean up to 1,400 sq. ft. of air per hour—and it delivers. The built-in odor neutralizer is also a great touch, helping to keep the air fresh.
One of the biggest reasons I chose this purifier was its ability to clean up to 1,400 sq. ft. of air per hour—and it delivers. The built-in odor neutralizer is also a great touch, helping to keep the air fresh.
What really stood out to me was how well it handled smoke from my wood-burning fireplace. The moment it detected the smoke, it kicked into high gear and cleared the air without hesitation. That level of responsiveness gives me confidence that it’s effectively maintaining indoor air quality.
Cost Savings – A Long-Lasting Filter with No Subscriptions
One huge perk of this purifier is the 5-year filter life. Unlike other brands that require frequent and costly filter replacements—or even force you into a subscription plan—this one is designed to last. That’s a huge cost savings over time!
One huge perk of this purifier is the 5-year filter life. Unlike other brands that require frequent and costly filter replacements—or even force you into a subscription plan—this one is designed to last. That’s a huge cost savings over time!
Usability – Auto Mode Needs Some Tweaks
While the purifier works well, I noticed a small issue with the Auto Mode. When the fan is off, it takes a lot of dirty air buildup before the unit starts up again. This means that instead of maintaining consistently clean air, the purifier waits until the air quality worsens significantly before reacting. A more proactive approach in Auto Mode would be a great improvement.
While the purifier works well, I noticed a small issue with the Auto Mode. When the fan is off, it takes a lot of dirty air buildup before the unit starts up again. This means that instead of maintaining consistently clean air, the purifier waits until the air quality worsens significantly before reacting. A more proactive approach in Auto Mode would be a great improvement.
Design – Functional but Bulky
This is where my biggest complaint comes in. My wife jokingly says it looks like a modern-day propane tank, and honestly, I see it! While it has a futuristic look, it’s a bit bulky and doesn’t blend seamlessly into our home. I personally would have preferred a sleeker, more slender design that complements modern interiors better.
This is where my biggest complaint comes in. My wife jokingly says it looks like a modern-day propane tank, and honestly, I see it! While it has a futuristic look, it’s a bit bulky and doesn’t blend seamlessly into our home. I personally would have preferred a sleeker, more slender design that complements modern interiors better.
Final Thoughts – A Solid Choice with Minor Drawbacks
Overall, the Shark NeverChange Air Purifier Max is an amazing air purifier. It has great performance, efficiently cleans large spaces, and works exceptionally well at removing smoke and odors.
Overall, the Shark NeverChange Air Purifier Max is an amazing air purifier. It has great performance, efficiently cleans large spaces, and works exceptionally well at removing smoke and odors.
The 5-year filter life is a game-changer, saving money compared to brands that require frequent replacements or pricey subscription plans. However, Auto Mode could be more responsive, and the design could use some refinement for a more seamless fit in modern homes.
If Shark develops a sleeker, thinner, and more refined version of this product in the future, I would definitely be interested in checking it out.
Despite these minor drawbacks, I love the Shark brand, and this purifier is a strong contender for anyone looking for high-powered air purification without the hassle of constant filter replacements.
Would I recommend it? Yes—especially if you prioritize performance and cost savings over aesthetics.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
WASTE OF TIME AND MONEY 💰
on June 9, 2024
Posted by: Sunshine
from New Jersey
Gender:Female
Sorry but I just sent mine back via FedEx asap. I got it to purify my air as well as to help with my cats, cat hair it did NADA; NOTHING … however if you stand close enough to it you can get some cool air blow on you real quick if you’re hot but to me it was just a waste of money 👎🏽
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 11, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your air purifier, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your air purifier, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com