Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
296
4 Stars
48
3 Stars
16
2 Stars
7
1 Star
35
86%of customers recommend this product.
(
181 out of
211)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Amazing air purifier
on August 29, 2026
Posted by: Mariah123
Gender:Female
I bought this a month ago and we can already tell a difference! A must have especially if you have pets! It’s quiet, helps filter out the smell from cooking in our open concept house. Plus my favorite part is not having to spend money on a new filter every 6 weeks!!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don't waste your money
on August 20, 2026
Posted by: Anonymous
from Texas
Gender:Female
When it works it's good but half the time it's on 0% because it's sensors are clogged. Just bought and it's on 0% about 90% of the time and I constantly have to reset it or "blow it out" even though there's nothing there to blow out. I bought this because the reviews were so good and I'v had nothing but issues. Save your money because it's not worth the crash out or cash out.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very Satisfied!
on August 10, 2026
Posted by: skyguy777
from Louisville,TN
Gender:Male
I love the product, very user friendly set up and light weight.
Written by a customer while visiting sharkninja.com
Customer Rating
1
on August 5, 2026
Posted by: Mikeys424
Gender:Male
I am on my 3rd unit because the other two didn't last 6 months. Now the 3rd one just quit working. We clean the filters as required. This is junk. DO NOT BUY !!
Response from sharkninja.comBy SharkNinja, August 6, 2026
Hi there,
Thank you for sharing your experience with us.
We're very sorry to hear about your experience, especially after being on your third unit and encountering the same level of disappointment. This is certainly not the experience we want for our customers. We'd like the opportunity to look into this further and see how we can help. Please contact us using the link below, our team is here waiting to explore warranty options.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for sharing your experience with us.
We're very sorry to hear about your experience, especially after being on your third unit and encountering the same level of disappointment. This is certainly not the experience we want for our customers. We'd like the opportunity to look into this further and see how we can help. Please contact us using the link below, our team is here waiting to explore warranty options.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Don’t live without one
on August 3, 2026
Posted by: Justmesvaz
from Arizona
Gender:Male
This is a warranty replacement after the previous unit died. It was resolved promptly and the new unit arrived within days. It certainly helps with my allergies. I have two, one in th e bedroom and one in the living room. I am grateful it’s quiet enough to use while sleeping. Each does a great job of covering the room.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Compact and great Shark air purifier
on August 1, 2026
Posted by: DinhM
Easy and friendly user machine with compact size that can fit any small space. Convenient maintenance by simply replace the air filter once every few months. Highly recommended.
Written by a customer while visiting influenster.com
Customer Rating
4
Good purifier
on August 1, 2026
Posted by: Tom12
Works pretty good. It’s an air purifier not sure if it completely purifies the air or not but it’s full of dog hair and dust when I clean it so it must be working. I suppose I could say I wish it would purify the air in my house 100% but that wouldn’t be realistic now would it. I would buy another because it’s got a pretty good size filter footprint compared to others out there.
Written by a customer while visiting sharkninja.com
Customer Rating
5
AMAZE BALLS
on July 31, 2026
Posted by: RebeccaMay
from Houston Tx
Gender:Male
Man, this machine is amazing! Wanna go over there?
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com