Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4 out of 5
4.4
(375 Reviews)
Open Ratings Snapshot
Rating breakdown 375 reviews
5 Stars
277
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
32
85%of customers recommend this product. 
(
176 out of 206
)
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Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5 out of 5
5
Will buy a second one
on May 15, 2024
Posted by: Dcertos
Grast price. The air purifier works great. Any time there is a change in the air...oen sliders,cook. The shark goes t work. I have it on aut ad wll cean the air when needed. Great product.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
on November 6, 2024
Posted by: Clean air
from Grenada, MS
I purchase this about a month ago, really can’t tell the difference with it or without it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Fresh and Clean Air
on November 13, 2024
Posted by: 1007
from Goodbee Louisiana ,
Gender:Female
I love this Shark air purifier!! It is so quiet you don't even hear it running and I love that I don't have to worry about changing a filter. It keeps my living room and kitchen air clean and smells fresh all day. I named it R2D2 because of the shape. 😊
Written by a customer while visiting sharkninja.com
Customer Rating
4 out of 5
4
on November 20, 2024
Posted by: John
Wife likes it I really can’t tell any difference .
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Don't waste your money
on April 19, 2025
Posted by: randy59
from Georgia
Gender:Male
I bought the Shark NeverChange Air Purifier MAX white and I have to say I am very disappointed in this product for it does not do as stated. Does not get rid of cooking odors nor does it keep dust down. I have bought shark products for years and they were always great products, but now I have to wonder if all their products now are not as good as they once were. TRULY DISAPPOINTED!
Response from sharkninja.comBy SharkNinjaApril 23, 2025
Hello,
Thank you for taking the time to leave a review.

We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.

Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Excellent for allergies and pet dander
on April 23, 2025
Posted by: Suds_74
from Falls City, NE
Gender:Male
I purchased about a month ago and immediately put into use. I set on auto and let its smart technology determine speed, time etc.
I can't believe how much cleaner the air is inside my home.
I have a dog and allergies quite bad.
I noticed since starting that it helps with my CPAP usage as well.
I highly recommend and firmly believe it is well worth using.
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Okay - except Auto feature
on May 24, 2025
Posted by: birds.cats
from Roxbury, WI
Gender:Female
I've been using a couple weeks and noticed on Auto feature it never increases the fan speed even when dust is evident in the air. I have 10 parrots and 2 cats, and my other air purifier always senses when the fan should increase or decrease. If you don't mind adjusting it yourself, it's fine.
Also would appreciate a handle as I move it twice a day.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinjaMay 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with
your NeverChange Air Purifier. We will absolutely share your feedback
with the relevant teams for consideration on future
products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4 out of 5
4
on June 17, 2025
Posted by: Warranty scam
I have bought 2 of these now. They are great product. Highly disappointed though with Shark activating my warranty while the product is still waiting on pickup from the shipper. I didn’t receive either of my purifiers until a good week after Shark activated my warranty. Definitely not a business practice that I would be proud of.
Written by a customer while visiting sharkninja.com
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