Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
277
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
32
85%of customers recommend this product.
(
176 out of
206)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
3
WHISTLES
on December 14, 2024
Posted by: SHARK FAM
from California
Gender:Male
After a few months our unit began to have a high pitch whistle. We clean the unit once a week and we're dumbfounded by why it was doing this. I took a lownpressure air nozzle to the entire unit and still it whistled. I wiped the accessible area with a microfiber towel, no change. I called SHARK and after they saw and hears, via video chat, the issue, they immediately sent a replacement. I hope this new one doesn't begin to whistle in the next few months. We love SHARK. They are amazing at replacing warrantied units. Always get a warranty, I've used for every SHARK unit we own.
Response from sharkninja.comBy Shark Clean, January 16, 2025
Hello Christopher,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Shark NeverChange Air Purifier
on December 16, 2024
Posted by: Gtye
from Georgia
Gender:Male
This Shark NeverChange Air Purifier seems to be working just fine. However, I thought my air quality would have been a lot worst on the first calculation, once plugged up the air purifier went right to 100 % and I pretty much stay there throughout the house no matter what room I place it in. I did notice it dropped down to around 86% as I was cooking a meal and the Shark NeverChange Air Purifier kicked right on.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on December 17, 2024
Posted by: CorruptedGalaxy
from Georgia
Gender:Female
I’ve had this for a few days now and it works great. I had something burning in the kitchen and it worked overtime to clear the air in no time.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Way above expectations!!
on December 18, 2024
Posted by: Cats4Ever
from California
Gender:Female
It really works! The auto setting is noisy for awhile until the room gets cleaned out for a few days but air is really clean and auto is a lot calmer now reaching 100% clean occasionally. Worked better than Sharp or Daikin so far. Recommend putting fan at low when you sleep or else it really does its job and keeps cleaning the air throughout. One month usage results.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on December 18, 2024
Posted by: annie
from Orem, UT
Gender:Female
Love it so much! It does an amazing job and cleans the air so well. It looks good too!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Super Air Cleanser
on December 19, 2024
Posted by: Tobi J
from Fort Worth Texas
Gender:Female
Have three litter boxes with six feral cats. 10 more in the garage. All were abandoned. As we TNR the cats, we are socializing them. Guess what! We have no odor thanks to SHARK! Do I love cats, not really However, they taught me the SHARK is one powerful air cleanser! I vacuum the filter every other day, and clean the black intake filters daily!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
No more food smelling house.
on December 20, 2024
Posted by: Gus81
from Hoschton GA
Gender:Male
It does the job as expected. After a few minutes the cooking smells are gone.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on December 21, 2024
Posted by: Faylorste
from Jeannette PA
Gender:Female
Seems to work well. Moved into a very dusty old house and felt like the air quality wasn't great. I love that it gives easy to understand air quality rating. We started at like 55 percent. After it gets to 100 percent it shuts off. It's a couple rooms away but it always kicks on when we use the gas stove or when the heat kicks on. Setup was super easy too.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com