Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4 out of 5
4.4
(414 Reviews)
Open Ratings Snapshot
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product. 
(
185 out of 216
)
Best Buy Privacy Policy
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
1 out of 5
1
Sensor is terrible
on July 16, 2024
Posted by: Shark 4
from Chicago
Gender:Male
This is the fourth one that’s I’ve gotten due to other three not working and I still have the same problem.
The sensor stays at 100 percent and doesn’t move.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 23, 2024
Hello,
Thank you for taking the time to leave a review.
We're truly sorry to hear about your experience with your air purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Schwoop
on July 16, 2024
Posted by: KingMushroom
Unit is quiet and seems to do what it’s supposed to. Larger than I thought it’d be, which is great.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
The wife is happy!
on July 9, 2024
Posted by: Mike B
from Indianapolis, Indiana
Gender:Male
I bought this a few weeks ago, and I was hopeful it would do everything the description said it would.  My wife and I built a new home, and it is so dusty.  She says she can dust one day, and the next day, everything is covered in dust again.  This was really bad in our bedroom because our furniture is dark.  After a thorough cleaning of the room, my wife tells me there isn’t any dust, even after five days.  She is thrilled.  We do have the unit set up in the bedroom and have it at full speed during the day.  We are going to move it into the living room to see what happens then.  I will probably buy the smaller unit for that bedroom as no other room seems to get as dusty.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Amazing Device
on June 29, 2024
Posted by: Rob42s
I know it’s working well when I cook air quality drops and then within a few minutes it’s all clean
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
If never is 3 months then the name fits!
on June 23, 2024
Posted by: Melanie2024
Not even 3 months and filter needs replaced.  My Shark Never change air purity did not work as advertised.  It has been less than 3 months and it quit filter and needed a new filter.
Response from sharkninja.comBy SharkNinja, June 24, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry about this; this definitely should not be the case. Could you please give our team a call at 1-855-427-5127? We’d love to provide some support with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Best Air filter ever
on June 22, 2024
Posted by: Bferken
from Maine
Gender:Female
This is the best air filter ever. It is so automatic you just set it up and you never have to do anytihng else. I cooked bacon in the oven this morning and never realized how the smell affected the air quality until i heard the fan come on and looked at the air quality was done to 73%. Shortly there after it was back to 100%.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
WASTE OF TIME AND MONEY 💰
on June 9, 2024
Posted by: Sunshine
from New Jersey
Gender:Female
Sorry but I just sent mine back via FedEx asap. I got it to purify my air as well as to help with my cats, cat hair it did NADA; NOTHING … however if you stand close enough to it you can get some cool air blow on you real quick if you’re hot but to me it was just a waste of money 👎🏽
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 11, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your air purifier, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Will buy a second one
on May 15, 2024
Posted by: Dcertos
Grast price. The air purifier works great. Any time there is a change in the air...oen sliders,cook. The shark goes t work. I have it on aut ad wll cean the air when needed. Great product.
Written by a customer while visiting sharkninja.com
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