Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4 out of 5
4.4
(402 Reviews)
Open Ratings Snapshot
Rating breakdown 402 reviews
5 Stars
296
4 Stars
48
3 Stars
16
2 Stars
7
1 Star
35
86%of customers recommend this product. 
(
181 out of 211
)
Best Buy Privacy Policy
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
1 out of 5
1
If never is 3 months then the name fits!
on June 23, 2024
Posted by: Melanie2024
Not even 3 months and filter needs replaced.  My Shark Never change air purity did not work as advertised.  It has been less than 3 months and it quit filter and needed a new filter.
Response from sharkninja.comBy SharkNinjaJune 24, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry about this; this definitely should not be the case. Could you please give our team a call at 1-855-427-5127? We’d love to provide some support with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Best Air filter ever
on June 22, 2024
Posted by: Bferken
from Maine
Gender:Female
This is the best air filter ever. It is so automatic you just set it up and you never have to do anytihng else. I cooked bacon in the oven this morning and never realized how the smell affected the air quality until i heard the fan come on and looked at the air quality was done to 73%. Shortly there after it was back to 100%.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
WASTE OF TIME AND MONEY 💰
on June 9, 2024
Posted by: Sunshine
from New Jersey
Gender:Female
Sorry but I just sent mine back via FedEx asap. I got it to purify my air as well as to help with my cats, cat hair it did NADA; NOTHING … however if you stand close enough to it you can get some cool air blow on you real quick if you’re hot but to me it was just a waste of money 👎🏽
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinjaJune 11, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your air purifier, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Will buy a second one
on May 15, 2024
Posted by: Dcertos
Grast price. The air purifier works great. Any time there is a change in the air...oen sliders,cook. The shark goes t work. I have it on aut ad wll cean the air when needed. Great product.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Definitely Recommend
on May 13, 2024
Posted by: teachem2
from Bartlett, TN
Gender:Female
I bought two of these for my home, and they have made a huge difference! No more lingering cooking odors, pet odors eliminated, and a light pleasant scent emanates from the unit. I definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Didn't work
on May 10, 2024
Posted by: Sheila
from Waterford, PA
Gender:Female
It didn't work always at 100% air quality so why do I need it!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinjaMay 23, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Best Purifier out there!!
on May 7, 2024
Posted by: Lynnz
from Dallas, Tx
Gender:Female
I LOVE this shark! It has so many cool features! I am ordering another one!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Is it really working?
on May 7, 2024
Posted by: (JLJ)
from Houston, TX
Gender:Male
I’m not sure if this air purifier really cleans the air. I was sure my air was contaminated with dust and cat hair/smells and was surprised when turning it on for the first time and getting a 96% air quality.
Never thought my air was that clean, so I bought this air purifier. Can’t really tell any difference in my allergies. The purifier is and the airflow seems fine. But is it really doing anything? Or just displaying that my hair is good? Wish there was someway to tell.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinjaMay 20, 2024
Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
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