Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product.
(
185 out of
216)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
1
Waste of money!
on August 30, 2024
Posted by: Melanie
from AZ
Gender:Female
Purchased this about 2 months ago and have only been able to use it for a few weeks. The big filter on the inside smells horrible! I have a fairly clean house it just gets dusty from a dirt road. I live in the desert so humidity is non existent. The filter smells like dirty feet, it is so disgusting. I’ve tried cleaning it and it still smells. DO NOT BUY THIS MACHINE.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, September 23, 2024
Hello Melanie,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange Air Purifier. Please reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange Air Purifier. Please reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Don’t know didn’t receive book
on August 28, 2024
Posted by: JMHS
from Dothan Al
Gender:Female
It is ok but I didn’t receive a book or any information on how to use it so it’s just sitting there.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the neutralizer scent
on August 24, 2024
Posted by: JenH
from Massachusetts
Gender:Female
So happy with this air purifier. This have helped so much more than the other purifiers I've tried.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Silent and effective
on August 23, 2024
Posted by: Raf10
from New York
Gender:Male
I bought this a month ago and so far I’m happy with the product. It doesn’t the job but it doesn’t clean the air very quickly after cooking. For the best result you should keep it on all day
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best purchase
on August 21, 2024
Posted by: Paba
from Minnesota
Gender:Female
I've had this for a month and really love it. It has an air freshener on it and I can smell it even at the lowest setting. The timer is a great feature too
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing product
on August 20, 2024
Posted by: Subee
from Edmonton, Alberta Canada
I have had this 2 weeks and it’s fantastic, it’s quiet, does the job it’s supposed too.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Breathing better
on August 13, 2024
Posted by: Lisa1
from Somerset, PA
I’ve had this for a few weeks now. It has really helped with my allergies and asthma. I was hesitant to buy an air purifier because of the cost. For me it has been worth it. I’m now considering getting the bigger purifier for the living room.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Great in theory, poor in performance
on August 13, 2024
Posted by: Buckeyekel
from Ohio
Gender:Male
Purchased this three weeks ago, have had it set up for a week now running, the prefilter screens on both sides are as clean as the day I turned it on the first time. My window AC unit filters more dust than this thing does. I would return it but I threw the box away, stupidly, because every Shark Vacuum I own has been amazing so I thought this should be as well. WRONG. My little dog is litter trained, when he goes to the bathroom the unit doesn't even kick on from auto to a higher speed to clean the air, 30 minutes later the air smells the same. I am going to give it a full month then if it doesn't work I will bite the bullett and buy another brand.
Response from sharkninja.comBy Shark Clean, September 11, 2024
Hello Kelly,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com