Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
277
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
32
85%of customers recommend this product.
(
176 out of
206)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
1
Not worth it
on April 22, 2025
Posted by: Cin01
from Houston, TX
Gender:Female
I bought this over the weekend and it definitely isn’t working correctly. It keeps telling me my air is 100% and that’s with cooking,it doesn’t change. I’m going to return it
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 23, 2025
Hello,
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, we'll be happy to take a look into this further.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, we'll be happy to take a look into this further.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
WOW! This actually works!... beautifully!
on July 19, 2025
Posted by: JDinPHX2025
I absolutely love my new Shark NeverChange Air Purfiier MAX - leaves my home smelling great!
I may partake in marijuana from time to time and it leaves my house smelling of it. Not anymore!
I love that right after we partake the indicator on the device goes red....and within minutes back to blue - pure air and house smelling clean again!
Really like the idea that there are no filters to purchase! Easy-peasy! Low maintenance!
Did I say I love it? !!!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on August 14, 2023
Posted by: Netsy
from Atlanta, GA
Gender:Female
[This review was collected as part of a promotion.] Shark NeverChange™ Air Purifier MAX covers around 1400 square feet that provides multi-room air purification. I currently have it up in the balcony area at the top of my stairs and it is taking care of the 3 bedrooms upstairs as well as the hallway and probably part of downstairs. There are several features I like about this air purifier. It has a “Neverchange” HEPA filtration that won’t need replacing for up to 5 years. So, while it may not last a full 5 years that is an advancement over systems that have filter replacements needed annually. The 4-layer filter system captures 99.98% of allergens and irritants, dust, hair, lint and especially helpful with pets and when it’s seasonal allergy season. It has this nifty little Odor Neutralizer Odor Cartridge Assembly that pops into a designated slot on the top of the machine that you can select how strong you would like the scent or you can turn off the cartridge if you do not want any scent.
It has these “Debris Defense” screens on either side of the filter system that just pull out like the lint screen in your dryer, and you just give it a quick clean and slide them back in. They’re like an additional assistant to the filter system. They it has Clean Sense IQ which is the control system/display and this tells you what the current air quality and particulates and odor levels are. It actually senses the quality of the air and “cleans” the air. Say you are cooking onions, the system will recognize the smell, the display will change colors and the system will go into basically air cleaning mode to get the air quality back to 100%. Sometimes it’s fun to watch the color change. This system has been great and has been doing what it supposed to do.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on August 17, 2023
Posted by: Nikis360
[This review was collected as part of a promotion.] I really love this Shark air purifier! It's really futuristic looking, and does an amazing job of cleaning the air. It has a cool touchscreen to select from 4 different fan speed levels to clean. You can check how clean the filter is, adjust the brightness all from the touchscreen! The best part is the scent filter. Makes my house smell so clean and fresh. I love this!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome purifier!
on December 5, 2023
Posted by: Kikithorn
from DUVAL JACKSONVILLE
Gender:Female
So glad I got this!! It runs when it needs to like kitchen fire smoke, doggy doo odor it’s VERY EFFECTIVE! The technology is so sensitive, someone blew a vape and it detected immediately and starting cleaning the air!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Not Disappointed
on February 13, 2024
Posted by: Rich130
The first one I bought did such a fine job, I bought a second one. It removed cooking odors from the kitchen in the living room. I placed the 2ns one in the bedroom. Both are working great but they do run all the time.
Written by a customer while visiting sharkninja.com
Customer Rating
1
on November 12, 2024
Posted by: Gigi
Was not happy at all did everything right and still wasn’t working properly
Response from sharkninja.comBy SharkNinja, November 14, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not as expected
on January 1, 2025
Posted by: LaurieP
from Powell, Tennessee
Gender:Female
So far it kicks on occasionally but I am still seeing a ton of dust in my home. I wish it made the house smell better without a smelly cartridge. Moving it to the kitchen as it seems to be the only place it works
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 28, 2025
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your air purifier is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this. In the meantime, we'll share your feedback regarding the odor cartridge with the relevant teams.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your air purifier is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this. In the meantime, we'll share your feedback regarding the odor cartridge with the relevant teams.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com