Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product.
(
185 out of
216)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Works great
on November 12, 2024
Posted by: KevinR
from Boise, ID
Gender:Male
I bought this device to clean up the air after I do my holiday cooking. I am also looking to significantly reduce the dust in my house. So far, it is performing exactly as advertised. The cooking odors do not linger, and I have a fresh and pleasant-smelling home. I am very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
on November 12, 2024
Posted by: Gigi
Was not happy at all did everything right and still wasn’t working properly
Response from sharkninja.comBy SharkNinja, November 14, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Quite easy to use
on November 11, 2024
Posted by: Suza
from Illinois
Gender:Female
I bought this about a month ago and it works great
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Nice, but not great......
on November 10, 2024
Posted by: MannyLegacy
from Las Vegas Nevada
Gender:Male
I purchased 2 of these to replace older Bissell air cleaners. Unfortunately I returned both.
The reason I returned both was because of the automatic "Eco" setting. I am a firm believer that when an air purifier is constantly filtering air, even at a very low setting, that it will read the air pollution more accurately. These air purifiers have an automatic "Eco" setting that turns the fan off. You cannot set it to filter at the lowest setting without it turning off after 5 minutes or so. Definitely felt like our Bissell air purifiers cleaned the air more often then these brand new ones. So I returned them.
Also, the design of the filter housing at the bottom of the unit is nice but not practical. You have to be VERY careful when repositioning or moving the unit because the filter housing at the bottom will unlock easily and when you lift the unit the filter comes out. Not every time but often enough to where it becomes annoying.
One last thing. The overall design is beautiful but since it is a cylindrical shape it's not very practical if you are positioning it against a wall. It sticks out like a sore thumb.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 14, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with yourair purifiers, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with yourair purifiers, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 6, 2024
Posted by: Clean air
from Grenada, MS
I purchase this about a month ago, really can’t tell the difference with it or without it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great purchase
on November 5, 2024
Posted by: Happy buyer
Very happy with my purchase. It's very quiet and seems to rid the air of unwanted smells. Watching the air quality after cooking bacon was impressive!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great Unit
on November 5, 2024
Posted by: DCMAGNUM
from New York
Gender:Male
I really like this unit. It really does its job by cleaning the air. Its very quiet and has a few modes that increases the fan speeds when it detects unclean air. My only bad thing I have to say is that my previous unit came with a remote control. This unit does not have it. It would be a nice addition for this unit.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Filtered Air
on November 5, 2024
Posted by: LesG
I bought this last month. I've been enjoying the cleaner air quality. Very easy to rinse off the outside filters, and, put them back in. No dust particles when the sun shines through the windows. Satisfied customer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com